Allan Taylor
Restaurant Management
Tallahassee Weston,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
General Manager at The Japanese Bocce Club
The Boca Raton Resort And Major Food Group
Boca Raton, FL
11.2021 - Current
- Established foundational processes for business operations.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Prepared annual budgets with controls to prevent overages.
- Orchestrated positive customer experiences by overseeing every area of FOH and BOH operations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained and supervised staff.
General Manager
The Polynesian by Major Food Group
New York, NY
09.2019 - 03.2020
- Maintained budgets and optimized expenses
- Ensured employees work productively and develop professionally
- Evaluate and improve operations and financial performance
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Set clear expectations and created positive working environment for employees.
Area Manager
Dig Inn
New York, NY
11.2016 - 09.2019
- Set standards and objectives for different restaurants and departments
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Optimize and oversee operations to ensure efficiency
- Undertake sound financial management to ensure stores are profitable and stay within budget
- Report to Director of Operations on progress and issues
General Manager
Millers Ale House
Ft. Lauderdale, FL
03.2013 - 11.2016
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
- Invoices and personnel/payroll related administrative duties, P&L
- Implementing training programs and overseeing development of new hires
- Set performance metrics, evaluate productivity and give essential feedback
- Develop structure within our support team to ensure we are meeting the goals set forth
- Work collaboratively with all other managers to ensure solutions meet customer requirements
- Daily detailed health inspection, shift meetings, table touches.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Education
Some College (No Degree) - Architecture
Philadelphia Textiles University
Philadelphia, PASkills
Operations management
Timeline
General Manager at The Japanese Bocce Club
The Boca Raton Resort And Major Food Group
11.2021 - Current
General Manager
The Polynesian by Major Food Group
09.2019 - 03.2020
Area Manager
Dig Inn
11.2016 - 09.2019
General Manager
Millers Ale House
03.2013 - 11.2016
Some College (No Degree) - Architecture
Philadelphia Textiles University
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