Allana Brown
Lakewood,WA
Overview
5
5
years of professional experience
Work History
Specialist
US Army
Tacoma, WA
07.2020 - 07.2024
- Operated and monitored various types of machinery to ensure smooth production processes.
- Coordinated with technicians to replace plumbing, and heating systems.
- Led installing and repairing plumbing systems, water lines, and drainage systems for projects at up to $100K.
- Provided administrative support to two Staff Sergeants’, performed scheduling, and assisted with building Team Readiness Packets, and monthly counseling’s.
- Managed a project valued at $50K and oversaw dynamic project teams of three personnel and ensured on-time and on-budget completion.
- Coordinated with cross-functional teams to identify process gaps, develop solutions, quality assurance, and enhanced collaboration and communication.
Sales Associate
Forever 21
Wayne, NJ
08.2019 - 07.2020
- Implemented positive rapport with customers to determine needs and sell high-quality clothing.
- Displayed merchandise to create visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items.
- Maintained high customer service standards in high-volume, fast-paced environments.
- Assisted sales team by operating cash registers, tidying sales floor, and managing stock when required.
- Supported customers and provided more information on merchandise.
Education
Bachelor of Science - Business Administration Concentration in Finance
Montclair State University
Montclair, NJ12.2025
Associate of Arts - General Studies
University of Maryland Global Campus
Adelphi, MD12.2023
Skills
- Team Collaboration
- Communication
- Customer Service and Sales
- Leadership and Team management
- Administrative Support
- Plumbing
- Technical Expertise
- Point of Sale (POS) Systems
Accomplishments
- Good Conduct Medal
Timeline
Specialist
US Army
07.2020 - 07.2024
Sales Associate
Forever 21
08.2019 - 07.2020
Bachelor of Science - Business Administration Concentration in Finance
Montclair State University
Associate of Arts - General Studies
University of Maryland Global Campus