Summary
Overview
Work History
Education
Skills
Timeline
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Allana Shaw

MD

Summary

Organized Talent Acquisition Business Partner at Hart to Heart Transportation, adept in administrative management and recruitment.

Has a proven track record of enhancing recruitment metrics and employee retention through innovative marketing strategies and comprehensive KPI tracking. Skilled in event planning, executive calendar management, while demonstrating exceptional organizational and interpersonal abilities. Confident in abilities to run full life cycle recruitment campaigns and manage administrative tasks.

Overview

4
4
years of professional experience

Work History

Talent Acquisition Business Partner

Hart to Heart Transportation
12.2023 - Current
  • Full life cycle recruiting process for 15+ positions throughout 4 station locations across the DMV area. This includes seeking out candidates, pre screening, scheduling/ conducting interviews, extending offer letters and onboarding into our systems.
  • Running new hire orientation on a weekly basis (giving HR presentation, creating folders with information for all new hires, and assisting with the flow of their hands on training after presentation)
  • Adding new hires into distribution groups, updating IT permissions, requesting hardware when needed.
  • Monitoring job postings on multiple platforms, creating sponsorship campaigns, and ensuring budget is accurate for all positions
  • Onboarding new hires into 10 different software systems, including our payroll system
  • Hosting company events to include open houses, walk in interviews, and team member appreciation days
  • Present daily staffing reports to executives and collaborate to ensure goals are met
  • Attending job fairs and creating print marketing material to promote company
  • Maintaining all social media account and creating digital marketing campaigns to promote recruitment
  • Oversees calendars for HR team to ensure all meetings match availability/ preferences, provides support when planning in person meetings
  • Provides training for new team members on onboarding practices, interview skills, etc.
  • Analyze culture, retention, and turnover rates through KPI tracking and exit interviews for all positions to strategize with leadership and make improvement where is needed.
  • Holds ownership in multiple processes to effectively communicate changes to leadership, and streamline innovative projects to the team.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Recruiter

Hart to Heart Transportation
12.2023 - 04.2024
  • Maintained full cycle recruiting for all 4 locations
  • Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
  • Improved employee retention rates through thorough candidate screening and interview techniques.
  • Analyzed recruitment metrics to identify trends and areas for improvement, adjusting strategies accordingly.
  • Engaged in continuous professional development to stay current with recruitment best practices and emerging trends.
  • Organized and attended job fairs and networking events, increasing visibility and candidate pipeline.
  • Improved time-to-fill ratios by optimizing job advertisements, leveraging social media platforms, and utilizing employee referral programs.
  • Oversaw implementation of Applicant Tracking System (ATS) to streamline recruitment workflow.

Office Administrator

Advantia Health- Susquehanna OBGYN
02.2021 - 11.2023
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Managed clinical executives calendars ensuring no scheduling conflicts occurred.
  • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
  • Trained all new employees on records management system.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Office Coordinator

Advantia Health- Susquehanna OBGYN
03.2020 - 02.2021
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
  • Enhanced patient experience by managing front office operations efficiently and professionally.
  • Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
  • Coordinated scheduling for all staff, ensuring optimal coverage during peak hours.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Education

Bachelor of Science - Psychology

University of Maryland Global Campus
05.2025

Skills

  • Administrative Management
  • Recruitment, Hiring and Onboarding
  • KPI Tracking
  • Marketing Strategies- Proficient in Digital, Content, and Print
  • SEO Reporting
  • HRIS Expertise
  • Executive Calendar Management
  • Applicant Tracking Systems

Timeline

Talent Acquisition Business Partner

Hart to Heart Transportation
12.2023 - Current

Recruiter

Hart to Heart Transportation
12.2023 - 04.2024

Office Administrator

Advantia Health- Susquehanna OBGYN
02.2021 - 11.2023

Office Coordinator

Advantia Health- Susquehanna OBGYN
03.2020 - 02.2021

Bachelor of Science - Psychology

University of Maryland Global Campus

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Allana Shaw