Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Allannah Maye

Memphis,TN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Experienced with surgical tools and techniques, ensuring precise and efficient assistance during procedures. Utilizes sterile processing and preparation to maintain safe surgical environment. Track record of effective communication with surgical teams and patient care.

Professional with proven track record in surgical environments, adept at facilitating successful operations and ensuring patient safety. Skilled in sterilization techniques, instrument handling, and maintaining aseptic conditions. Strong focus on teamwork and adapting to dynamic surgical needs. Known for reliability and commitment to excellence in patient care.

Overview

4
4
years of professional experience

Work History

Surgical Technologist

Concorde Career Colleges
07.2024 - Current
  • Maintained high infection control standards.
  • Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
  • Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
  • Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
  • Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.

Material Handling

Amazon
09.2023 - Current
  • Handle customers order in an online environment.
  • Scan packages
  • Box up packages
  • Move items to area they belong

Cashier

Walmart
10.2022 - 08.2023
  • To assist customers in the store "check out" process.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representatives

Pizza Hut Call Center
05.2021 - 09.2022
  • Connect with customers and make sure they had a positive experience.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Cordova High School
05.2022

Associate of Applied Science - SURGICAL TECHOLOGIST

Concorde Career College
Memphis, TN
11-2025

Skills

  • Communication
  • Problem Solving
  • Writing/Typing
  • Customer Service
  • Multi-Task
  • Data Entry
  • Active Listening
  • Problem-solving abilities
  • Critical thinking
  • Sterile technique proficiency
  • Aseptic techniques
  • Setting up and operating equipment
  • Surgical assistance
  • Equipment set up
  • Instrument sterilization
  • Pre- and post-surgical counts
  • Patient preparation
  • Pre-surgical preparation

Hobbies and Interests

  • Track
  • Writing

Timeline

Surgical Technologist

Concorde Career Colleges
07.2024 - Current

Material Handling

Amazon
09.2023 - Current

Cashier

Walmart
10.2022 - 08.2023

Customer Service Representatives

Pizza Hut Call Center
05.2021 - 09.2022

High School Diploma -

Cordova High School

Associate of Applied Science - SURGICAL TECHOLOGIST

Concorde Career College

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