Alleccia Hooker
Chicago,IL
Summary
To obtain a position with a company that will enable me to enhance my strong organizational, personal and communication skills.
Overview
11
11
years of professional experience
Work History
Forklift Driver
USPS
Forest Park, IL
- Current
- Loading, lifting and carrying moderate to heavy mail from trucks and sorting equipment
- Separate outgoing bulk mail and load onto mail trucks for distribution
- Operate machinery and carry mail to the distribution area
- May perform a variety of duties such as rewrapping damaged parcels and weighing mail
- Load and unload trailers.
Security Officer
Securitas Security Services
Chicago, Il
02.2015 - 11.2016
- Fill out incident reports, operant video cameras CCTV, monitor and control access at vehicle gate and front entrances by Checking passes and credentials of persons seeking entry
- Consistently improve customer satisfaction by resolution of conflicts, issues, and concerns
- Promptly responded to general inquiries from members, staff, and customers via telephone, mail, e-mail, and fax
- Providing customer service in many different locations: corporate buildings, condominiums, universities, and retail stores
- Train new data center security on system operations
- Experienced and advanced on easy lobby, service now, Microsoft applications
- Guarding, monitoring, and controlling assigned premises in order to curtail vandalism, theft, and violence
- Major respondent in the event of fire or other unforeseen circumstance.
Part-time Assistant
Perfect Fit Fashion
Oakpark, IL
06.2015 - 02.2016
- General assistant task which includes receiving, sorting, and signing mail and packages, Respond to questions from customers and new and existing vendors
- Greeting visitors, answering telephones, and operating office machines
- Scheduling fashion show events and producing flyers and PowerPoint slides via Microsoft software applications
- Prepare for season changes, tagging merchandise, and keep count of inventory
- Organize Files
- Schedule sales associates for weekly shifts.
Support Manager
Petsmart
Chicago, IL
09.2014 - 12.2014
- Opening and closing store with assigned keys, opening and closing cash registers
- Keep track of the sales goals and identify the points of sales interest
- Scheduling and assigning daily responsibilities to sales staff, making arrangement for promotional campaigns, and handling of sales associates' duty shifting
- Maintain presences on sales floor to assist customers, direct customers to items and products, approach customers and initiate conservation to determine buying preference
- Prepare for season changes and promotions by Rearranging stocks, adding signage, and retagging merchandise
- Make suggestions for customers about products.
Sales Associate
Walmart supercenter
Cicero, IL
02.2014 - 08.2014
- Maintain presences on the sales floor to assist customers, direct customers to items and products, approach customers and initiate conservation to determine buying preference
- Prepare for season changes and promotions by Rearranging stocks, adding signage, and retagging merchandise
- Make suggestions for customers about products.
Food Assembler
Gate Gourmet
Schiller Park, IL
03.2013 - 06.2013
- Assemble food items on upright carts and airline equipment, including food tray setup
- The airline tray setup follows special specifications.
Security Officer
Allied Universal Services
IL
11.2015
- Monitoring, and controlling assigned premises in order to curtail vandalism, theft, and violence
- Major respondent in the event of fire or other unforeseen circumstance
- Filling out incident reports using Microsoft applications, operate video cameras CCTV, monitor and control access of vehicles and customers entering and exiting
- Checking in customers using easy lobby program, greeting, and listening to customer requests for service by directing the customer to the appropriate staff member to provide that service
- Logging and documenting personal/ classified information while keeping confidentiality to company and customer.
Education
General Studies- Associate Degree -
Malcolm X College
IL01.2017
High school Diploma -
Rauner college Prep
01.2011
Skills
- Problem solving
- Adaptability
- Strong Work Ethic
- Integrity
- Self Confidence
- Fast Learner
- Goal Achiever
- Able to Handle Pressure
- Word Processing
- Work a Cash Register
- Ability to Work in A Team
- Obtain and Process Information
- Organizational Skills
Timeline
Security Officer
Allied Universal Services
11.2015
Part-time Assistant
Perfect Fit Fashion
06.2015 - 02.2016
Security Officer
Securitas Security Services
02.2015 - 11.2016
Support Manager
Petsmart
09.2014 - 12.2014
Sales Associate
Walmart supercenter
02.2014 - 08.2014
Food Assembler
Gate Gourmet
03.2013 - 06.2013
Forklift Driver
USPS
- Current
General Studies- Associate Degree -
Malcolm X College
High school Diploma -
Rauner college Prep