Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
5
5
years of professional experience
Work History
Director
Ballard Senior Home Care
10.2022 - Current
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Established departmental performance goals and provided feedback for underperforming areas.
Evaluated company documentation to verify alignment with regulatory requirements.
Monitored office workflow and administrative processes to keep operations running smoothly.
Formed strategic partnerships and connected with potential clients to drive business development.
Administrator
Mountain Care Of Snowflake
11.2018 - 05.2023
Maintained personnel records and updated internal databases to support document management.
Collected, validated, and distributed information to employees.
Troubleshot employee concerns and recommended corrective actions to resolve issues.
Coordinated with human resources department to handle payroll and personnel databases.
Managed company schedule to coordinate calendar and arrange travel.
Educated staff on organizational mission and goals to help employees achieve success.
Computerized office activities, maintained customer communications, and tracked records through delivery.