Allegra Forte
Beaverton,OR
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Hoping to seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Massage Envy
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Built relationships with customers to re-establish positive reviews for the business.
- Trained new associates in successful sales and performance strategies.
- Demonstrated exemplary customer service by engaging clients upon check-in and check-out.
- Created employee schedules to align coverage with forecasted demands.
- Have sold 30+ memberships to clients, informing them of the benefits of the services we offer.
Family Nanny
Marie Spada
03.2020 - 03.2022
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Retail Customer Service Associate
Fabletics
12.2021 - 02.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
- Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Psychology
Portland State University
Portland, OR06.2025
Skills
- Customer Service and Satisfaction
- Managing Multiple Priorities
- Staff Training
- Communication
- Meevo Application
- Manage Schedules
- Sales
Timeline
Assistant Manager
Massage Envy
12.2022 - Current
Retail Customer Service Associate
Fabletics
12.2021 - 02.2022
Family Nanny
Marie Spada
03.2020 - 03.2022
Bachelor of Science - Psychology
Portland State University