Allegra Jones
New Haven,CT
Summary
Talented Associate skilled at mentoring and leading new team members on company procedures. Enabling clients to receive optimal level of care while promoting available products and services.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Associate
Amazon
Wallingford, CT
08.2020 - Current
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Wrapped pallets in shrink wrap prior to loading.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Worked safely around moving machinery.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Sales Associate
Finish Line
Clinton, CT
01.2018 - 07.2020
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Issued receipts and processed refunds, credits, or exchanges.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Internship Student
City Of New Haven
New Haven, CT
01.2017 - 08.2019
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
Receptionist
New England Auto WorldDerby
04.2016 - 07.2016
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science - General Business, Management and International Business
Nichols College
Dudley, MA 12.2018 - 12.2019
MBA - Project Management
Nichols College
Dudley, MA 08.2020 - Current
Master of Science - Organizational Leadership
Nichols College
Dudley, MA 08.2020 - Current
Skills
AdvertisingCash registersControllerClientsCustomer satisfactionCustomer serviceMailMulti-taskingPersonnelPolicePresentationsRetailSalesSpreadsheetTelephone
Practice management
Organizational skills
Clerical support
Presentation design
Sorting and labeling
Additional Information
- Awards: , Dean List Student 2016-2019 President List Fall 2019
Timeline
Associate
Amazon
08.2020 - Current
MBA - Project Management
Nichols College
08.2020 - Current
Master of Science - Organizational Leadership
Nichols College
08.2020 - Current
Bachelor of Science - General Business, Management and International Business
Nichols College
12.2018 - 12.2019
Sales Associate
Finish Line
01.2018 - 07.2020
Internship Student
City Of New Haven
01.2017 - 08.2019
Receptionist
New England Auto WorldDerby
04.2016 - 07.2016