Allegra Shippy
Denver,CO
Summary
Accomplished DevOps Engineer with a proven history of managing large-scale infrastructure in complex enterprise environments. Served as a Team Lead in a dynamic DevOps team, overseeing critical infrastructure and driving impactful modernization projects that enhance performance, security, and operational
efficiency. Skilled in aligning technical solutions with strategic business goals, fostering collaboration across teams, and delivering measurable results. A proactive problem-solver with a focus on innovation, reliability, and excellence in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Senior Site Reliability Engineer - Team Lead
Rocket Travel by Agoda
11.2023 - Current
- Lead a team of five engineers managing AWS infrastructure for white-label travel sites hosting over 500,000 unique visitors daily, ensuring stability, scalability, and high availability
- . Spearheaded large-scale cloud modernization efforts including: Migrating 60 CI/CD pipelines from Jenkins to GitLab CI, Transitioning 10 applications from Elastic Beanstalk to ECS, Transforming the data analytics storage process by aligning business and legal requirements, breaking down communication silos, and defining precise data retention policies, reducing S3 costs by 55%.
- Reduced annual AWS costs by 40% through strategic optimization of networking components, storage solutions, and balancing serverless technologies with reserved compute resources.
- Participated in a developer support rotation serving over 100 engineers, providing technical guidance, writing extensive documentation, and establishing best practices for CI/CD pipelines and Infrastructure as Code (IaC).
- Administered MySQL and Redshift databases, overseeing access controls, upgrades, performance tuning, and query optimization.
- Navigated the team through multiple SOX and SOC 2 audits by implementing and enforcing proper procedures to meet stringent compliance controls, ensuring successful certifications and audit readiness
- Proactively mitigated production challenges, including outages and security incidents by implementing automated rollback mechanisms, orchestrating blue/green deployments for seamless updates and strengthening security by integrating Cloudflare for enhanced protection and traffic management.
- Secured AWS networking by optimizing internal service communication and implementing private connections between Agoda's private cloud and AWS, reducing costs and minimizing exposure.
- Developed automated cleanup scripts for ephemeral development environments and unused cloud resources, improving operational clarity and driving significant cost savings.
Software Engineer II
Bandwidth
Denver, CO
10.2021 - Current
- Migrated 15 of Bandwidth's emergency voice service applications from on-premise VMs to dockerized applications running in AWS ECS
- Transformed the emergency services team's deployment process from manual on-premise VM deployments to fully automated CI/CD pipelines using Ansible, CloudFormation and Jenkins.
- Helped ensure applications were highly available, secure and resilient during the migration to AWS by implementing network security, alerts and monitoring and automated testing
- Participated in on-call rotation, addressing urgent production issues for Bandwidth's vital emergency services applications
- Lead of the team building committee, organizing bimonthly virtual events to increase job enjoyment and team cohesion
Software Engineer I, II
FedEx
Colorado Springs, CO
06.2019 - 10.2021
- Stood up a cloud analytics environment in Azure and GCP to enable the freight data science team to deliver analytics tools and applictions. Manged networking, access controls and infrastrucute in both Azure and GCP with Terraform.
- Rearchitected an operational research analytics desktop applications into a cloud-native web applications using Springboot, Angular, and Docker.
- Assisted in the migration of the FedEx freight's data warehouse from an on-premise Oracle SQL DBMS to Azure Synapse Analaytics.
- Automated the deployments of freight data analytics applications by building CI/CD pipelines using Gitlab and Jenkins.
Education
Bachelor of Science - Data Analytics And Systems Engineering
University of Colorado
Colorado Springs, CO12.2019
Skills
AWS, Azure, GCP
Linux, Docker, Kubernetes
Ansible, Terraform, CloudFormation
Jenkins, Ansible Tower
Java, Springboot, Python, Javascript
Github, Gitlab
Timeline
Senior Site Reliability Engineer - Team Lead
Rocket Travel by Agoda
11.2023 - Current
Software Engineer II
Bandwidth
10.2021 - Current
Software Engineer I, II
FedEx
06.2019 - 10.2021
Bachelor of Science - Data Analytics And Systems Engineering
University of Colorado
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