Crissy M. Ginn
Albertville
Summary
To secure a responsible and challenging position with a progressive company that will offer future advancement. Qualifications: Goal oriented, supervisor experience dealing with staff and management, responsible, and trustworthy.
Overview
30
30
years of professional experience
Work History
Patient Registration Clerk
Marshall Medical Centers
Boaz
11.2024 - Current
- Managed patient check-in and registration processes efficiently.
- Verified insurance eligibility and benefits for patients.
- Collaborated with healthcare staff to optimize patient flow.
- Maintained confidentiality of patient records at all times.
- Educated patients on financial responsibilities and payment options.
- Collected co-pays and other payments from patients at time of service.
- Scanned documents into electronic medical records system.
- Verified insurance coverage for services provided by the facility.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Assembled registration paperwork and placed identification bands on patient.
- Assisted with preparing daily cash reports for accounting department.
Patient Registration Representative
Gadsden Regional Medical Center
Gadsden
11.2023 - 11.2024
- Registered patients by collecting personal and insurance information efficiently.
- Verified patient eligibility for insurance coverage and medical services.
- Assisted patients with completing registration forms and documentation accurately.
- Entered data into electronic health record systems for accurate record-keeping.
- Provided excellent customer service while addressing patient inquiries and concerns.
- Greeted patients and answered questions regarding registration process.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Updated patient information in database regularly to ensure accuracy of records.
- Educated patients on their rights as well as hospital policies related to care delivery.
- Processed payments for services rendered in a timely manner.
Service Writer
D & N RV Service
Guntersville
05.2020 - 10.2023
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Presented accurate estimates to inform customers of service charges and expectations.
- Conferred with customers to understand service needs and write up accurate orders.
- Consulted with customers regarding needs and addressed concerns.
- Tracked job status by entering work orders and change orders into database.
- Discussed options with customers, helping each make optimal choices for individual needs.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Court Clerk
The City Of Boaz - Boaz , Alabama
04.2006 - 03.2020
- Responsible for maintaining court records pertaining to accounting of payments, fines and court case files
- Supervise and direct subordinate court personnel in preparing and maintaining dockets and pertinent court records
- Directly responsible for adjudication of orders handed down by the Municipal Court Judge
- Responsible for administrative office tasks and research of Alabama Criminal laws and procedures as required to fulfill orders of the Municipal Judge
- Research literature to maintain current information on practices and procedures, develop and obtain approval for annual Municipal Court Budget, carry out moderately complex clerical and financial record keeping functions for the effective and efficient operations of the Municipal Court
- Additional responsibilities as granted under the law including: issuance of arrest warrants, granting of bail in minor misdemeanors prosecutions, receiving of pleas of guilty in minor misdemeanors where a schedule of fines has been prescribed by rule of the Alabama Law and Administrative office of Courts
- Recorded all citations and complaints, money received and records of offenses and any such other authority as granted by Alabama law
- Interview complainants, document complaints and determine probable cause and issue warrants when required for the public
- Submitted dispositions of completed cases into court records by case number
- Issue conditional bond forfeitures and follow-up procedure as required with Rule 7 of Rules of Judicial Administration
- Complete job performance appraisals on subordinate employees
Court Clerk
The City of Albertville - Albertville, Alabama
04.2006 - 04.2016
- Assisted in all office management and administrative processes.
- Prepare and distribute court orders including probation orders, sentencing information, and court summonses.
- Processes daily/weekly deposits, was currently responsible for monthly reports which are sent to Administrate Office of Courts.
- Prepare dockets weekly on trial days', ensure subpoenas are issued in a timely manner.
- Responsible for processing over 40 officer's citations and responsible for entering all municipal cases in a certain time frame to allow bonding fees to be paid in accordance to the Alabama law.
- On call, after hours responsibilities for Domestic Violence Hearings that are required of arrestees at all times, which means that I could be called out from time to time after hours to make the appropriate bond for the defendant.
- This job holds a lot of responsibility and compassion for each individual involved and the circumstances involved.
- Uphold all court files and records to ensure they stay-up-date and accessible.
Service Culture Coordinator
The Southern Bank Company - Albertville, Alabama
01.1999 - 01.2006
- Processed cash transactions, placed stop payments and holds on necessary items, processed various account transactions, reconcile and deposited daily funds, prepared new account documents and opened accounts such as checking accounts, savings accounts, certificate of deposits and IRA's.
- Prepared branch totals at the end of each day, answered multi-line phone systems, and assisted customers in selecting the proper account to best serve their needs.
Clerk Assistant
Marshall County Court House - Albertville, Alabama
01.1998 - 01.1999
- Processed and documented criminal cases, pulled files for court the following day, reviewed court cases for accuracy, entered court data into computer systems, entered traffic tickets daily, and assisted in helping callers get the appropriate information
Secretary
M & L Economy Motors - Albertville, Alabama
01.1996 - 01.1998
- Duties consisted of all secretarial duties including correspondence, payroll, Bookkeeping, answering telephone, review customer files, made deposits daily
- I inventoried each new vehicle, prepared paperwork upon sell, and set-up new customer files and handle accounts receivable and accounts payable
Education
High School Diploma -
Boaz High School
1999
Agency Information Security Officer -
Alabama Criminal Justice Information Center
Certified Municipal Court Clerk/Magistrate Administrative Office of Courts | Montgomery, AL -
Domestic Violence Response Training -
Marshall County DA Office
Skills
- Microsoft Word/Excel
- Administrative support
- Management Experience
- Leadership
- Accounting
- Bookkeeping
- Budget
- Clerical
- Detail Oriented
- Financial
- Leadership
- Office management
- Phone systems
- Record keeping
- Secretarial
- Warranty Processing
- Payment processing
- Information accuracy
Timeline
Patient Registration Clerk
Marshall Medical Centers
11.2024 - Current
Patient Registration Representative
Gadsden Regional Medical Center
11.2023 - 11.2024
Service Writer
D & N RV Service
05.2020 - 10.2023
Court Clerk
The City Of Boaz - Boaz , Alabama
04.2006 - 03.2020
Court Clerk
The City of Albertville - Albertville, Alabama
04.2006 - 04.2016
Service Culture Coordinator
The Southern Bank Company - Albertville, Alabama
01.1999 - 01.2006
Clerk Assistant
Marshall County Court House - Albertville, Alabama
01.1998 - 01.1999
Secretary
M & L Economy Motors - Albertville, Alabama
01.1996 - 01.1998
High School Diploma -
Boaz High School
Agency Information Security Officer -
Alabama Criminal Justice Information Center
Certified Municipal Court Clerk/Magistrate Administrative Office of Courts | Montgomery, AL -
Domestic Violence Response Training -
Marshall County DA Office