Allen Agregado
Montgomery Village,MD
Summary
Hardworking Student offering part-time and full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and possess the initiative to take on a leadership roll.
Overview
5
5
years of professional experience
Work History
Server
IPic Theaters
11830 Grand Park Ave, North Bethesda, MD 20852
06.2023 - 08.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Chadol Korean BBQ
1403 Research Blvd Unit A-8, Rockville, MD 20850
03.2023 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Server
Cinepolis Luxury Cinemas
629 Center Point Way, Gaithersburg, MD 20878
08.2021 - 11.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Host
KENAKI Sushi Counter
706 Center Point Way, Gaithersburg, MD 20878
05.2021 - 07.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Karate Instructor
Kicks Karate
18226 Flower Hill Way #5300, Gaithersburg,MD 20879
10.2018 - 08.2019
- Enhanced students'' physical fitness by incorporating rigorous karate training sessions and techniques.
- Developed personalized lesson plans for individual students, improving their karate skills and confidence levels.
- Established a safe and disciplined dojo environment, fostering respect and camaraderie among students.
- Collaborated with fellow instructors to develop dynamic training programs, promoting continuous improvement in teaching methods.
- Mentored beginner instructors, providing guidance on effective teaching strategies and classroom management techniques.
Education
Associate of Science - Prenursing Studies
Montgomery College
Rockville, MD05.2024
High School Diploma -
Quince Orchard High School
Gaithersburg, MD06.2021
Skills
- Childcare
- Teaching
- Conflict and Complaint Resolution
- Decision Making
- Organizational Skills
- Workflow coordination
- Leadership
- Open Minded
- Sales Techniques
- Problem Solving
- Strong Work Ethic
- Hospitality Practices
Affiliations
- Participate in soccer training.
- Practice the piano and attend annual recitals.
- Regularly going to the gym.
Languages
English
Native or Bilingual
Tagalog
Professional Working
French
Elementary
Spanish
Elementary
Timeline
Server
IPic Theaters
06.2023 - 08.2023
Server
Chadol Korean BBQ
03.2023 - 04.2023
Server
Cinepolis Luxury Cinemas
08.2021 - 11.2022
Host
KENAKI Sushi Counter
05.2021 - 07.2021
Karate Instructor
Kicks Karate
10.2018 - 08.2019
Associate of Science - Prenursing Studies
Montgomery College
High School Diploma -
Quince Orchard High School