Allen Allard
Villa Rica,GA
Summary
Detail-oriented Service Technician with expertise in HVAC installation, systems troubleshooting, and equipment maintenance. Proven ability to conduct routine inspections and deliver exceptional customer service.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Service Technician
Air Alliance
Peachtree City, Georgia
01.2017 - Current
- Repaired HVAC systems using industry-standard tools and techniques for optimal performance.
- Performed onsite repair of equipment at customer locations.
- Diagnosed problems and determined solutions for various customer issues.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Repaired faulty components such as motors, pumps, valves, switches.
- Installed new components or replaced defective parts to restore functionality.
- Installed new systems according to manufacturer specifications.
- Conducted routine inspections to identify potential service needs and safety concerns.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Collaborated with team members to streamline repair processes and improve service delivery.
- Managed inventory of parts and supplies to ensure timely availability for repairs.
- Completed scheduled appointments on time to drive quality service.
- Educated customers on equipment usage and maintenance techniques for longevity.
- Trained customers on the safe usage of equipment.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Education
High School Diploma -
Godby Highschool
Tallahassee, FL05-1998
Diploma Hvac - Hvac
West Georgia Technical College
Carrollton, GA12-2016
Skills
- HVAC installation
- Diagnosis and repair
- Troubleshooting and diagnosis
- Systems troubleshooting
- Preventive Maintenance
- Maintenance and repair
- Routine inspection
- Parts management
- Quality assurance
- Technical support
- Diagnostic testing
- Electrical systems
- Service call response
- Equipment maintenance
- Maintenance scheduling
- Problem solving
- Troubleshooting and analysis
- Work with minimal supervision
- Attention to detail
- Customer service
- Customer relationship management
- Effective communication
- Professional and courteous
- Hand tools
- Valid Driver's license
- Hospitality and accommodation
- Problem and issue resolution
- Maintenance and repair
- Problem and issue resolution
Certification
- EPA Certification
- Mingledorffs Carrier & Bryant Ductless Installation & Service Training
Timeline
Service Technician
Air Alliance
01.2017 - Current
High School Diploma -
Godby Highschool
Diploma Hvac - Hvac
West Georgia Technical College