Allen Bate
Fulton,M0
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Prenger Family Center
Jefferson City, MO
08.2022 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Directed employees on how to use equipment properly and safely.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Trained, mentored and motivated employees to maximize team productivity.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Delegated work to staff, setting priorities and goals.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Youth Specialist
Prenger Family Center
Jefferson City, MO
06.2022 - 08.2022
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Followed treatment guidelines and intervened in crisis situations.
- Provided crisis intervention services when necessary.
- Kept youth safe and secure at facility and in public.
- Implemented behavior management techniques to encourage appropriate behavior from participants.
- Participated in training programs designed to improve knowledge of relevant topics.
- Ensured compliance with policies, procedures, laws and regulations pertaining to youth services.
- Advocated for at-risk youth to improve daily environments and long-term prospects.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Evaluated and addressed individual client needs and concerns.
- Acted as role model for clients by exhibiting positive behaviors.
Team Lead
Walmart
Jefferson City, MO
01.2022 - 06.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Monitored team performance against targets, taking corrective action where necessary.
- Motivated staff through positive reinforcement techniques.
- Ensured compliance with company policies and procedures throughout the team.
- Conducted thorough quality checks to verify conformance to specifications.
- Operated forklifts and overhead cranes to move supplies and finished products.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Digital Shopper
Walmart
Fulton, MO
10.2021 - 01.2022
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and answered product or service questions.
- Scanned items when pulling from shelves to update system stock information.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Satisfied customers with quick, accurate service under tight deadlines.
Assorted
Missouri DOC
Fulton, MO
12.2013 - 10.2021
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Attended regular trainings and maintained appropriate certifications.
- Maintained daily logs of shift activity.
- Conducted cell and illegal substance checks.
- Maintained correct physical head count for inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Assisted in restraining violent and unruly inmates.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities.
- Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
- Conducted assessments of clients to identify problem areas and develop appropriate interventions.
- Maintained accurate client records according to agency policies while ensuring confidentiality of all information in accordance with HIPAA regulations.
- Provided individual and group counseling to individuals suffering from addiction.
- Delivered expert therapeutic support to patients dealing with substance abuse, addiction and mental health issues.
- Assisted in developing aftercare plans for discharged clients to ensure successful reintegration into the community.
- Created educational materials related to substance abuse prevention and treatment strategies.
- Provided crisis intervention services when needed during periods of emotional distress or mental health crises.
- Encouraged clients to take responsibility for their recovery process by participating in self-help programs such as Alcoholics Anonymous or Narcotics Anonymous meetings.
- Developed treatment plans for clients based on their unique needs and goals.
- Guided clients in developing skills or strategies for dealing with problems.
- Supported and counseled clients with drug and alcohol addiction.
- Identified treatment goals based on individual diagnosis and history.
- Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
Education
Associate of Science - Diesel Mechanics Technology
Linn State Technical Collage
Linn, MO05-2004
High School Diploma -
Southern Boone High School
Ashland, MO05-1999
Skills
- Performance Monitoring
- Risk Management
- Operations Management
- Safety Oversight
- Staff Supervision
- Team Training
- Management
- Customer Relationship Management
- Scheduling Coordination
Accomplishments
- Life Saver award
- Personnel Club President 3 years in a row
Certification
- Crisis Negotiator
- Urinalysis Collector
- Fork lift operation
- Electric Pallet Jack operation
Timeline
Operations Supervisor
Prenger Family Center
08.2022 - Current
Youth Specialist
Prenger Family Center
06.2022 - 08.2022
Team Lead
Walmart
01.2022 - 06.2022
Digital Shopper
Walmart
10.2021 - 01.2022
Assorted
Missouri DOC
12.2013 - 10.2021
Associate of Science - Diesel Mechanics Technology
Linn State Technical Collage
High School Diploma -
Southern Boone High School
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