Experienced financial services leader with a proven track record in branch management, client relationship development, and high-net-worth advisory. Over 15 years of success driving operational excellence, talent development, and regulatory compliance across top-tier firms including E*TRADE from Morgan Stanley, TD Ameritrade, and Scottrade. Adept at leading through complex transitions, mentoring teams, and delivering personalized, white-glove service to ultra-high-net-worth stock plan participants. Committed to optimizing performance, fostering client trust, and achieving strategic business goals.
· Oversaw daily operations for a branch managing over $1 billion in assets under custody, ensuring efficiency, compliance, and high client satisfaction.
· Led operations across multiple branch locations within the Greater Phoenix Metro area, driving performance and consistency.
· Directed branch transitions during the TD Ameritrade acquisition, ensuring seamless integration and minimal disruption to clients and staff.
· Oversaw talent acquisition efforts for multiple Arizona locations, recruiting top-tier financial professionals to support business growth.
· Maintained regulatory compliance by managing documentation processes and ensuring adherence to supervisory protocols.