Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Work Availability
Quote
Timeline
Hi, I’m

Allen Brown

A experienced Administrative Professional
Riverside ,CA
Allen Brown

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
years of professional experience

Work History

Riverside Legal and Professional Center, Riverside, CA

Administrative Assistant
2022.08 - Current (2 years & 1 month)

Job overview

  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Composed, edited and typed complex memos and reports with job-related software.

City of Riverside Park and Recreation , Riverside, CA

Boxing Coach
2012.03 - 2022.01 (9 years & 10 months)

Job overview

  • Coordinated training and instruction of participants in basic boxing techniques and physical training regimens.
  • Organized and coordinated boxing team practices and physical workouts.
  • Monitored guest and participant behavior and enforced rules, regulations and safety precautions at boxing facility.
  • Administered first aid to injured and called EMS on serious accident cases.
  • Evaluated performance of program participants and instructed proper techniques to assist with skill development.
  • Offered constructive feedback to clients to help reach goals.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Assisted clients with developing strategies to manage stress and increase productivity.
  • Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Provided guidance to clients in overcoming challenges and identifying opportunities.

SETGROUPUSA, Chino, CA

Warehouse Manager
2018.09 - 2020.01 (1 year & 4 months)

Job overview

  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Provided professional services and support in a dynamic work environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Applied effective time management techniques to meet tight deadlines.

Lighthouse Construction Inc., Riverside, CA

Laborer
2017.01 - 2019.08 (2 years & 7 months)

Job overview

  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked alongside team to accomplish work goals according to schedule.
  • Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
  • Measured, marked and recorded openings and distances to designate areas for construction work.
  • Read and interpreted plans, instructions and specifications to determine work activities.
  • Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
  • Prepared and applied cement and other construction materials to build structures or fill gaps and smoothed and leveled new concrete.
  • Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects.
  • Gathered and removed debris and discarded material upon final completion of construction project.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Understood and followed verbal and written instructions to complete work correctly.

United States Navy, USN, San Diego, CA

Aviation Ordnance Technician
2006.03 - 2010.09 (4 years & 6 months)

Job overview

  • Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.
  • Maintained operations for aviation ordnance shops, armories and storage facilities.
  • Technical Expert. A key player in work centers 230/330. Constantly sought out by my peers for guidance on all Helicopter Weapons Recovery Systems discrepancies.
    Continuously managed the inventory and upkeep of 120 HWRS items valued in excess of more than $2.5 million. While on 25 NALF San Clemente Island Detachments I was responsible for the recovery of over 50 torpedoes, saving the Navy over $10 million in reusable assets.
  • Qualified as MH-60S Plane Captain. Maintained an accurate inventory of over 100 small arms and crew-served weapons. Qualified as a Collateral Duty Inspector for work centers 310 and 330 and trained 10 New Plane Captains. Participated in over twenty M-240 GUNNEX missions expending 105,000 rounds of 7.62MM ammunition with “zero” safety related discrepancies
  • Received, inspected, packaged, stored, handled and processed weapon shipments.
  • Prepared, reviewed, maintained and inspected compliance with directives and reports.
  • Delivered mentorship to personnel, aligning performance and encouraging career development.
  • Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
  • Educated personnel on safe handling and use of explosives, avoiding injuries.

United States Navy, USN, San Diego, CA

Yeoman Assistant
2003.03 - 2006.03 (3 years)

Job overview

  • Maintained associate employee files and supported HR requirements.
  • Partnered with counterparts across region to identify solutions and close gaps in processes.
  • Processed incoming mail, answered phones and greeted and assisted visitors.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Executed training programs.
  • Developed and maintained successful working relationships with colleagues.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Reported to senior management on organizational performance and progress toward goals.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.

Education

UEI College Riverside, CA

from Business Office Administration
01.2023

University Overview

C4l Academy Riverside, CA

High School Diploma

University Overview

Skills

  • Excellent Communication
  • Dependable and Responsible
  • Data Management
  • Organization and Time Management
  • Project Planning
  • Leadership
  • Organizational Skills
  • Friendly, Positive Attitude
  • Data Entry
  • Relationship Building
  • Microsoft Word
  • Task Prioritization
  • Clerical Support
  • Problem-Solving
  • Communication
  • Analytical Thinking
  • Project Planning
  • Department Management
  • Reception Oversight
  • Document Control
  • Scheduling
  • Invoice Processing
  • Filing
  • Appointment Scheduling
  • Office Administration
  • Workflow Optimization
  • Check Processing
  • Database Management
  • Memo Preparation
  • Mail Handling
  • Information Security
  • Bookkeeping
  • Microsoft Office Suite
  • Microsoft Excel
  • Professional and Mature
  • Computer Skills
  • Reading Comprehension
  • Excel Spreadsheets
  • Spreadsheet Development
  • Multi-Line Phone Proficiency
  • Critical Thinking
  • Administrative Operations

Accomplishments

Accomplishments
  • UEI Class of 2023 Motivational Speaker Award
  • UEI Honor Roll Student 96.6 Grade Point Average
  • UEI Student Ambassador

Affiliations

Affiliations
  • Boxing coach at Arlanza Community Center Bryant Park

References

References
References available upon request.
Availability
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Administrative Assistant
Riverside Legal and Professional Center
2022.08 - Current (2 years & 1 month)
Warehouse Manager
SETGROUPUSA
2018.09 - 2020.01 (1 year & 4 months)
Laborer
Lighthouse Construction Inc.
2017.01 - 2019.08 (2 years & 7 months)
Boxing Coach
City of Riverside Park and Recreation
2012.03 - 2022.01 (9 years & 10 months)
Aviation Ordnance Technician
United States Navy, USN
2006.03 - 2010.09 (4 years & 6 months)
Yeoman Assistant
United States Navy, USN
2003.03 - 2006.03 (3 years)
UEI College
from Business Office Administration
C4l Academy
High School Diploma
Allen BrownA experienced Administrative Professional