Allen Brown
Durham,NC
Summary
Accomplished Bus & Diesel Mechanic and Security Officer with a proven track record at Duke Transportation and North Carolina Detective Agency. Expert in diesel engine repair and emergency response, demonstrating superior customer service and complex problem-solving skills. Excelled in maintaining safety protocols and enhancing vehicle functionality, significantly contributing to operational efficiency and security management.
Overview
28
28
years of professional experience
Work History
Bus & Diesel Mechanic
Duke Tranportation
09.1992 - 08.2020
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
Security Officer
North Carolina Detective Agency
02.2007 - 02.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
High School Diploma -
Southern High School
Durham, North Carolina 06.1976
Skills
- Oil Changes
- Diesel Engine Repair
- Engine repair
- Welding and fabrication
- General security
- Incident Reporting
- Detail Oriented
- Superior customer service
- Emergency Response
- Complex Problem-Solving
- Conflict resolution techniques
- Access Control Management
- Document Management
Timeline
Security Officer
North Carolina Detective Agency
02.2007 - 02.2012
Bus & Diesel Mechanic
Duke Tranportation
09.1992 - 08.2020
High School Diploma -
Southern High School
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