Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Allen Camp

Burleson,TX

Summary

A detail-oriented leader dedicated to enhancing processes and cultivating team members and internal tools through stakeholder collaboration. Strategic goal-setting ensures customer satisfaction, while experience in quoting electronic components allows for effective communication with internal sales representatives and external customers. Proficient in the Microsoft Office suite, especially Excel, Outlook, and PowerPoint, well-equipped to drive success in any role.

Overview

16
16
years of professional experience

Work History

Sales Operations Specialist

A.E. Petsche, an Arrow Electronics Company
07.2023 - 10.2024
  • Designed methodologies for improving part quoting and pricing systems from scratch
  • Created workflow tracking and templates to complete quotes promptly to meet deadlines,
  • Worked with management, Sales, and Product managers to create new business processes
  • Researched and analyzed part numbers from different manufacturers to find the one that best meets customers’ needs based on cost and availability

Quote Supervisor

Mouser Electronics
09.2019 - 06.2023
  • Made personnel decisions regarding interviewing, hiring, firing, and other disciplinary and performance issues
  • Wrote and presented annual reviews for team members to management and team members
  • Trained new employees, both local and international, on processes, use of internal systems and tools, and corporate policies
  • Participated in biweekly meetings with international stakeholders to discuss best practices and opportunities for improvement
  • Worked with IS and upper management to obtain resources to create and improve tools used for quoting purposes
  • Collaborated with IS to develop an automation process for the online quoting portal QuoteFX, decreasing the need for human interaction by 75%
  • Led the development and curation of access databases to consolidate special instructions to meet customer needs
  • Created and updated scorecards and other reporting to track team members’ KPIs
  • Monitored changes in quoting practices to update, and create documentation such as procedures, work instructions, and training documentation to reflect changes to/implementation of tools
  • Maintained reporting data, both current and archival, for local and international teams
  • Created Access databases to help increase quoting accuracy and reporting by consolidating instructional information.

Bill of Materials Coordinator

Mouser Electronics
04.2017 - 09.2019
  • Managed increasing workflow, delegated team tasks and assignments, and monitored interaction between the Sales and the Bill of Materials Teams
  • Trained new local employees on processes, use of the company systems, and corporate practices
  • Trained team on methodologies to increase average quoted lines from 72% to 80%
  • Met with Sales teams to train teams on changes to how to submit requests for BOM quotes
  • Updated existing procedures, created work instructions for the team, and worked with sales management to update sales procedures that affected the 90 BOM team’s workflow.

Bill of Materials Specialist

Mouser Electronics
10.2009 - 04.2017
  • Used internal tools to quote customers’ Bill of Materials (BOMs)
  • Maintained superior workflow and work quality standards; regularly exceeding 120% of the goal
  • Assisted the Coordinator with communicating with the sales floor, managing workflow, and maintaining team records, especially during the coordinator’s absence
  • Collaborated with internal sales representatives to create quoting instructions for high-value corporate customers.

Product Assistant

Mouser Electronics
06.2008 - 10.2009
  • Entered and updated product information into the company’s internal system
  • Created entries for custom products from a supplier
  • Worked with warehouse staff, product managers, and suppliers to reconcile incorrect shipments and damaged stock
  • Created methods to determine stock that can be submitted to suppliers for a stock rotation/returns
  • Conferred with suppliers and product managers to choose parts for stock rotation privileges
  • Created a report to send to the product teams showing outstanding informational requests from customers and Sales

Education

BBA, Bachelor of Business Administration -

Texas Wesleyan University
Fort Worth, Texas
05.2008

Skills

  • Sales process optimization
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Team Collaboration

Awards

  • Management nominated and selected to receive a trip on a company-sponsored cruise in 2018 in recognition of performance.
  • Team Member of the Year in 2013, 2014, 2015, and 2016.
  • Team Member of the Quarter Q4 2012 and Q4 Most Productive Member 2012.
  • Team Member Q2 2011.
  • Team Member Q1 2010.

Timeline

Sales Operations Specialist

A.E. Petsche, an Arrow Electronics Company
07.2023 - 10.2024

Quote Supervisor

Mouser Electronics
09.2019 - 06.2023

Bill of Materials Coordinator

Mouser Electronics
04.2017 - 09.2019

Bill of Materials Specialist

Mouser Electronics
10.2009 - 04.2017

Product Assistant

Mouser Electronics
06.2008 - 10.2009

BBA, Bachelor of Business Administration -

Texas Wesleyan University