Allen Charlton

• Completed basic maintenance and minor repairs to keep vehicle neat and running properly
• Finalized daily logs on schedule to update internal records and uphold DOT requirements
• Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports
• Presented clean, neat appearance during every shift to uphold professional company presence
• Fastened chains, straps, covers and binders to secure load during transit
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
• Operated with safety and skill to avoid accidents and delays

• Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times
• Presented clean, neat appearance during every shift to uphold professional company presence
• Fastened chains, straps, covers and binders to secure load during transit
• Completed preventive maintenance checks and basic repairs to vehicles
• Finalized daily logs on schedule to update internal records and uphold DOT requirements
• Completed basic maintenance and minor repairs to keep vehicle neat and running properly
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
• Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports
• Maintained telephone and radio contact with supervisor to receive delivery instructions
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
• Operated with safety and skill to avoid accidents and delays

Trained to get Commercial Drivers license.

• Managed logistics operations to meet customer expectations and financial standards and policies.
• Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
• Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
• Led team of 5 support staff per shift by prioritizing tasks and assigning duties.
• Supervised production planning while using appropriate tools and analysis for smooth production output.
• Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.
• Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
• Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
• Encouraged good habits and modeled practical problem-solving for staff and clients.
• Supported marketing programs and campaigns with content and messaging to drive demand.
• Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
• Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
• Improved quality processes for increased efficiency and effectiveness.
• Managed quality assurance program including on site evaluations, internal audits and customer surveys.
• Welcomed visitors to office, communicated arrival to team and managed visit expectations.
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
• Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Conducted training and change management processes to improve operations.
• Scheduled support staff to guarantee complete coverage for every shift.
• Adhered to established policies, procedures and compliance for satisfactory audit rating.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
• Investigated and resolved customer complaints to foster satisfaction.
• Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
• Represented company at public service events and client registration.

• Managed logistics operations to meet customer expectations and financial standards and policies
• Determined and recommended methods to address improvement opportunities
• Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
• Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
• Developed and executed plans to monitor standard process adherence
• Improved quality processes for increased efficiency and effectiveness