Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technician
Macom Technology Solutions Holdings Inc.
01.2021 - 05.2025
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Optimized system performance thorough testing and analysis.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Streamlined processes by implementing efficient workflows and improving technician training programs.
Tested systems, noting issues and completing preventive maintenance.
Diagnosed and repaired problems with electrical and mechanical systems.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Completed preventive maintenance on machines to enhance production and maintain quality.
Management Assistant
Property Management of Lowell
10.2020 - 01.2021
My duties as the Director of Property Management of Lowell, moving company.
I assist with helping clients pack their households (as needed), Load/unload various sizes of moving trucks, storage units and households.
Making sure team members client paperwork is filed out properly and submitted diligently for payroll
Assuring 100% customer satisfaction
Assembling teams for daily jobs
Assuring each team has the proper tools and necessities for jobs that they are taking for the day
Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
Prepared and charted data and metrics for detailed status reports.
Supported executive staff by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.