Allen Chiang
Mountain View,CA
Summary
Experienced Product Manager and Engineer with a passion for sustainable transport. Looking to apply experience and skills in a fast-paced team to help develop an impactful product.
Overview
7
7
years of professional experience
Work History
Senior Technical Product Manager
Tesla
Palo Alto, California
06.2018 - Current
- Managed translations for 27 different languages across all vehicle platforms
- Managed entire end-to-end process of developing release notes, which are sent along with each Tesla software update
- Collaborate with different technical leads and developers across many organizations to establish a process using JIRA to request features to be added to release notes
- Established a formal sign off process for release notes to be reviewed by relevant stakeholders as well as executive leadership team
- Worked closely with tools developers to implement JIRA changes to improve team workflow
- Worked closely on feature localization with cross-functional stakeholders, such as homologation, sales, and web teams to align on localization strategies in each supported region
- Anticipate risks from a localization perspective when Tesla products enter new markets
- Managed expectations when different stakeholders request UI features, by balancing priorities of the requests with the resources available from the team
- Worked with homologation teams to bring our UI release notes in compliance with the UNECE vehicle regulations
- Worked on the code implementation for the firmware release notes in Go and C++
- Fixed User Interface layout issues around localization, using C++
- Created Jenkins jobs with bash scripting to help automate translation processes, improving team efficiency
- Managed translation contractors from translation vendors by having weekly meetings and providing translation style guides
Senior Software QA Engineer
Tesla
Palo Alto, California
01.2015 - 06.2018
- Team Lead for mobile app testing
- Managed a group of 2 QA contractors who ran through daily smoke tests, and weekly full test passes across all vehicle and energy products
- Designed, executed and maintained automated test scripts in Ruby
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Helped triage new bugs for development team
- Performed ticket validation of UI bugs
Education
Bachelor of Science - Electrical Engineering
Washington University in St. Louis
St. Louis, Missouri05.2014
Bachelor of Science - Systems Science & Engineering
Washington University in St. Louis
St Louis, Missouri05.2014
Skills
- Localization
- Product/Program Management
- Translation Management
- Release Planning
- JIRA
- Git
- Confluence
- SDL World Server
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Senior Technical Product Manager
Tesla
06.2018 - Current
Senior Software QA Engineer
Tesla
01.2015 - 06.2018
Bachelor of Science - Electrical Engineering
Washington University in St. Louis
Bachelor of Science - Systems Science & Engineering
Washington University in St. Louis
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