Allen Cox
Flatwoods,KY
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Professional military specialist prepared for dynamic and challenging roles. Adept in tactical operations and strategic mission planning with focus on precision and discipline. Highly reliable team player, known for adapting to shifting priorities and achieving mission objectives. Expertise in leadership, communication, and problem-solving.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Lead
Domino's Pizza
10.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
General Manager
Domino's Pizza
03.2016 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Infantry Man
United States Army
08.2008 - 12.2014
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
- Increased mission success rate through thorough planning and coordination with other units.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
- Established defensive positions to protect against enemy forces.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Maintained high standards of weapons handling, ensuring safety and preparedness.
- Executed strategic patrols under challenging conditions for enhanced area security.
- Ensured equipment reliability and readiness through rigorous maintenance routines.
- Provided first aid and immediate care in field conditions, enhancing team resilience.
- Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
- Trained new infantry soldiers on standard operating procedures.
- Guided night patrols to search for enemy forces.
- Monitored and reported enemy activity to command center.
- Used modern communication systems to relay orders to squad members.
- Deployed countermeasures to repel enemy assaults.
Education
High School Diploma -
Lake Dallas High School
Lake Dallas05-2008
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality management
- Workplace safety
- Complaint resolution
- Schedule management
- Production monitoring
- Employee evaluation
- Task delegation
- Team management
- Documentation and reporting
- Adherence to SOP guidelines
- Effective leadership
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 plus staff members.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Certification
- Warrior Leader Course - July 2012 - September 2012
- Combative's level 1 and 2 in US Army
- Scuba Diving Certification - Padi Lisence
Languages
English
Native or Bilingual
Timeline
Team Lead
Domino's Pizza
10.2024 - Current
General Manager
Domino's Pizza
03.2016 - 10.2024
Infantry Man
United States Army
08.2008 - 12.2014
High School Diploma -
Lake Dallas High School
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