Allen Dailey
Minoa,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Technician
Intivity (formerly Steven's Office Interiors)
06.2018 - Current
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Adhered to established policies and standards to safely complete projects.
- Validated adherence to best practices, quality standards and customer specifications.
- Maintained accurate records of malfunctions, installations and service calls according to [Type] guidelines.
- Fostered relationships with internal and external customers.
- Tested components and systems to evaluate performance and identify concerns.
Education
High School Diploma -
East Syracuse-Minoa
East Syracuse, NY06.1983
Skills
- Blueprint Reading
- Remote Support Management
- Support Documentation Composition
- Testing and Repair
- System Maintenance
- Codes Compliance
- Site Survey
- Report Preparation
- Physical Conditioning
- Safety Compliance
- Mechanical Troubleshooting
- OSHA Compliance
- Customer Service
- User Training
- Commercial Construction
- Component Replacement
- Quality Control
- System Installation
- Works Well Under Pressure
- Repair Services
- Attention to Detail
- Multitasking and Organization
- Power Tools and Equipment
- Relationship Building
- Heavy Lifting
- Assembly and Production
- Work Planning and Prioritization
- Issue Resolution
- Preventive Maintenance
- Troubleshooting
- Documentation and Reporting
- Mechanical Knowledge
- Project Support
- Minor Carpentry
- Mechanical Aptitude
- Team Training
- Customer Interaction
- Installation and Repair
Certification
- OSHA Certified [Timeframe]
Timeline
Lead Technician
Intivity (formerly Steven's Office Interiors)
06.2018 - Current
High School Diploma -
East Syracuse-Minoa