Allen Dockery
The Bronx,NY
Summary
Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations.
Overview
17
17
years of professional experience
Work History
Delivery Associate
Dutch Express
New York, New York
11.2018 - Current
- Navigated delivery routes efficiently to ensure timely package distribution.
- Communicated with customers regarding package status and delivery updates.
- Provided friendly customer service when interacting with clients during deliveries.
- Ensured proper care in the handling of packages to avoid damage during transit.
- Scanned inbound and outbound packages to sort for destination.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
Department Supervisor
Walmart
White Plains, New York
11.2009 - 08.2018
- Supervised daily operations and ensured compliance with company policies.
- Trained and developed team members on store procedures and customer service skills.
- Managed inventory levels and facilitated stock replenishment processes efficiently.
- Implemented store promotions and ensured proper merchandising of products.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Trained employees on new processes or procedures as needed.
Education
Woodlands High-school
Hartsdale, NYSkills
- Efficient routing
- Inventory management
- Package handling
- Customer communication
Timeline
Delivery Associate
Dutch Express
11.2018 - Current
Department Supervisor
Walmart
11.2009 - 08.2018
Woodlands High-school