Allen Holmes
WINSTON SALEM,NC
Summary
Dynamic Advanced Security Officer with Securitas Security Services, recognized for enhancing safety through effective threat assessment and superior customer service. Skilled in CCTV surveillance and incident reporting, I excel in maintaining secure environments while building strong relationships. Committed to upholding security protocols and training teams for optimal performance.
Overview
3
3
years of professional experience
Work History
Advanced Security Officer
Securitas Security Services
09.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Education
Bachelor Of Applied Arts - Theater Arts
North Carolina A&T State University
Greensboro, NC05.1994
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Physical fitness
- Surveillance
- Superior customer service
- Access control
- Patrol operations
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Threat management
- Security equipment operation
- Stationary surveillance
- Metal detector operation
- Personnel screening
- Report generation
- Asset protection
- Screening wands
- Access badge distribution
- Alarm monitoring
- High level of integrity
- Surveillance expertise
- Identification verification
- Shift work experience
- Interior and exterior patrol
- Workplace safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Security camera monitoring
- Security protocols
- Reporting skills
- ID verification
- Patrol techniques
- Keen observer
- Physical stamina
- English fluency
Timeline
Advanced Security Officer
Securitas Security Services
09.2022 - Current
Bachelor Of Applied Arts - Theater Arts
North Carolina A&T State University
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