Summary
Overview
Work History
Education
Skills
References
Timeline
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Allen Honig

Mathis

Summary

Dynamic Shift Manager at McDonald's with proven expertise in cash handling and employee training. Enhanced customer satisfaction through effective problem-solving and relationship building. Demonstrated leadership by coaching teams to improve performance and compliance with health regulations, driving operational excellence and efficiency in a fast-paced environment As Well As Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

2026
2026
years of professional experience

Work History

Shift Manager

McDonald's Restaurant
Mathis
10.2022 - Current
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Responded quickly and effectively to emergency situations as they arose.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Coached employees on interactions with customers to drive exceptional service.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Ensured compliance with health and safety regulations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.

Cook

Sonics Drive In
Mathis
06.2022 - 10.2022
  • Made meals in accordance with company standards and requirements.
  • Managed portion control using correct utensils during preparation and plating.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Set up work stations prior to opening to minimize prep time.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Monitored stock levels of food items and ordered more when necessary.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Executed proper techniques when preparing menu item ingredients.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Replenished food items from inventory and rotated ingredients.

Dietary Aide

Nursing Home
Mathis
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Treated patients and team members with dignity and respect.
  • Stocked supplies in dining areas as needed.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Made meals in accordance with company standards and requirements.
  • Provided nutritional advice to residents and patients regarding their diet plans.
  • Engaged with residents to provide positive and enriching experiences.
  • Observed special diets prescribed by physicians or nutritionists.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Stocked food and other supplies for main kitchen and units.
  • Set up trays and food service carts to deliver food to residents.
  • Collaborated with team to deliver timely service of items.
  • Maintained safe food handling practices to prevent germ spread.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Ensured that all food was prepared according to established health standards.
  • Operated kitchen equipment safely and efficiently.
  • Served specific meals to patients with special dietary needs.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Education

High School Diploma -

Gregory Portland
Portland, TX
05-2014

Skills

  • Cash handling
  • Customer service
  • Food safety
  • Emergency response
  • Employee training
  • Team leadership
  • Inventory management
  • Effective communication
  • Relationship building
  • Performance coaching
  • Health regulations
  • Task delegation
  • Energetic and enthusiastic
  • Decision-making
  • Tech-Savvy

References

References available upon request.

Timeline

Shift Manager

McDonald's Restaurant
10.2022 - Current

Cook

Sonics Drive In
06.2022 - 10.2022

Dietary Aide

Nursing Home

High School Diploma -

Gregory Portland

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