Allen Hughes
Lansdowne,PA
Summary
Enterprising project professional making the impossible possible by implementing best practices, using keen analysis and insight and a team approach to transform organizational tools and processes. Transformative leader formulating innovative solutions that save time and money across healthcare, pharmaceutical, finance, and non-profit and transportation sectors. Adaptable contributor drawing from expertise in project management and organizational change management (OCM) methodologies to drive enterprise shifts in structure, process, and culture.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director, Change Management
Gabriel Allen Group
01.2019 - Current
- Lead a transformational effort to shift organizational focus from process and status to strategy and outcomes for a 501(c)(3) to increase productivity by 40%.
- Develop training and training plans, communications and provide direction on the organizational change management strategies and plans implemented to support the agencies transformation journey.
- Designed processes and systems supporting business needs before, during and after transitions.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Senior OCM/Project Management Consultant
CapTech Ventures
08.2014 - 02.2018
- Complete projects within $500,000 to $10 million range while deploying multiple tools and frameworks to support clients with transforming business processes, technology solutions and data management.
- Increased resource utilization by 75% in first year and decreased redundant recruitment efforts while managing all phases of software development lifecycle (SDLC) for staffing management solution.
- Decreased project resource utilization by 100% and increased project completion while expediting development of project management playbook to challenges faced by a newly established PMO, developing enterprise project procedures, standardizing reporting for resource allocation and incorporating a three-tiered governance structure featuring inputs and output at each level.
- Captured $5 million in cost savings and decreased processing time by over 90% for clients after implementing Salesforce to support Workday with enterprise project and resource management.
- Steered project management for team tasked with creating training program for nearly 24,000 employees for Windows 10 and Office 365 enterprise implementation training program development under aggressive development.
- Reduced training time by 50% after developing training program for new sales representatives by understanding training needs, applying principles of adult learning theory, establishing clear learning objectives and incorporating knowledge exams to identify individual learning needs.
- Tracked project progress and updates and monitored deliverables, milestones and issues for accurate reporting.
Senior Program Management Consultant
Ernst & Young
03.2011 - 04.2012
- Supported project planning and management of interdependencies, status reporting, risk and issue management, deliverable definition, and tracking to completion to deliver project outcomes.
- Lowered project process time by 60% and boosted stakeholder communication by 100% through enterprise data conversion program management project empowering teams to focus on data accuracy and completeness.
- Eliminated 12 hour long meetings from project teams' calendars after streamlining communication practices across three regions utilizing principles of value engineering.
- Evaluated situations and delivered targeted solutions using various tools and resources.
Senior OCM Consultant
Accenture
09.2007 - 09.2009
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
- Decreased corporate communications to sales group by 50% by partnering with SMEs and reengineering the communications process and coached the sales training development team and shorten the training development lifecycle, on average by 25%.
- Launched an analytic support platform that increased data warehouse access and utilization by 75%.
- Built relationships with 10 area business directors and over 20 analysts to support business acumen efforts across the sales organization.
Project Management/Training Coordinator
Philadelphia Housing Authority (PHA)
05.2006 - 08.2007
- Improved project governance and execution process standards for $3 million dollar software applications portfolio that affected 120 IT staff, contractors, and vendors.
- Onboarded 15 project resources on PHA methodologies, delivery processes, tools, and best practices.
- Responsible for managing relationships with Finance, Legal, Purchasing, Vendor Management, 3rd Party Service Providers & ISM counterparts.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Education
Master of Business Administration (MBA) - Leadership And Management
Rosemont College
Bryn Mawr, PABachelor of Arts - Organizational Dynamics
Temple University
Philadelphia, PASkills
- Project Management Organizational Change Management
- Microsoft Office - Word, Excel, PowerPoint, Outlook, OneNote, OneDrive Google Workspace
- Microsoft Project JIRA VersionOne Asana
- Slack Microsoft Teams
- Niku (Clarity) Tableau
- Salesforce Microsoft Dynamics Oracle/PeopleSoft
- Microsoft SharePoint
- Data Analysis Problem Solving
- Stakeholder Relationships
- SnagIt Adobe Creative Suite - Presenter, Captivate & Articulate 360
Certification
- Professional Scrum Master I (PSM) Certification
- Prosci Change Management (ADKAR) Certification
- SAFe® Agilist (SA) Certification
- In Progress: Project Management Professional (PMP) Certification
Volunteer
Vice President of Technology 2022 – present
Project Management Institute - Delaware Valley Chapter
- Responsible for all aspects of chapter technology including acquisition of technology, managing vendor contracts and relationships, technology governance and policy, and strategic and annual planning of technology in accordance with PMI procedures and guidelines.
Mentor 2018 – 2021
Project Management Institute - Delaware Valley Chapter
- Provide guidance, advice, feedback, and support to the mentee, serving variously as role model, teacher, counselor, advisor, sponsor, advocate, and ally, depending on the specific goals and objectives negotiated with the mentee.
Timeline
Director, Change Management
Gabriel Allen Group
01.2019 - Current
Senior OCM/Project Management Consultant
CapTech Ventures
08.2014 - 02.2018
Senior Program Management Consultant
Ernst & Young
03.2011 - 04.2012
Senior OCM Consultant
Accenture
09.2007 - 09.2009
Project Management/Training Coordinator
Philadelphia Housing Authority (PHA)
05.2006 - 08.2007
Master of Business Administration (MBA) - Leadership And Management
Rosemont College
Bachelor of Arts - Organizational Dynamics
Temple University
- Professional Scrum Master I (PSM) Certification
- Prosci Change Management (ADKAR) Certification
- SAFe® Agilist (SA) Certification
- In Progress: Project Management Professional (PMP) Certification
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