Allen Kemp
Detroit,MI
Summary
Professional retail specialist with strong organizational skills and adaptability. Skilled in inventory management, stock replenishment, and ensuring product availability. Known for effective team collaboration and consistent achievement of operational goals. Reliable and flexible with strong focus on maintaining high standards and delivering results.
Overview
8
8
years of professional experience
Work History
Stock Associate
Family Dollar
11.2021 - Current
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
Floor Supervisor
Vans Off The Wall
07.2016 - 01.2020
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
- Monitored sales floor and provided customer service to foster retention and loyalty.
- Assisted supervisor with feedback for employee performance evaluations.
- Assigned tasks to team members to complete within designated time frames.
- Developed and implemented strategies to improve team productivity and efficiency.
Education
Associate of Arts - Fashion Design
Nassau Community College
Garden City, NYSkills
- Deadline-oriented
- Truck unloading
- Product displays
- Customer service
- Product identification
- Workflow efficiency
- Competitive analysis
- Teamwork
- Problem-solving abilities
- Effective communication
- Multitasking Abilities
Product restocking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Stock Associate
Family Dollar
11.2021 - Current
Floor Supervisor
Vans Off The Wall
07.2016 - 01.2020
Associate of Arts - Fashion Design
Nassau Community College