Allen Layton
Petersburg,VA
Summary
Dynamic professional with a proven track record at Virginia Department of Transportation, excelling in punctuality and client relationship management. Skilled in comprehensive navigation planning and vehicle maintenance, I consistently enhance service excellence and safety compliance, ensuring timely and efficient transportation while fostering strong customer satisfaction.
Overview
8
8
years of professional experience
Work History
Light Duty Driver
Virginia Department of Transportation
12.2017 - 12.2020
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Assisted passengers with loading and unloading luggage, providing exceptional customer service.
- Supported company initiatives in sustainability by participating in recycling programs for used oil filters, tires, or other waste materials generated from vehicle use.
- Contributed to company reputation for punctuality by consistently arriving at pick-up locations ahead of schedule.
- Ensured timely deliveries by planning optimal routes and adjusting to unforeseen circumstances such as traffic or weather conditions.
- Reduced vehicle maintenance costs by performing regular inspections and addressing minor issues proactively.
- Strengthened relationships with clients through professional demeanor, respecting their time and privacy during trips.
Refrigeration Technician [ Installer ]
Hill Phoenix Dover
04.2014 - 10.2017
- Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- Conducted diagnostic tests and read results.
- Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
- Upheld a clean and organized working environment by maintaining tools, equipment, and workspaces in excellent condition for optimal performance and safety.
Ironer [ Laundry ]
Virginia Linen Service
12.2012 - 07.2014
- Reduced garment damage by carefully inspecting items for defects before ironing.
- Minimized rework by consistently producing high-quality results on the first attempt through close attention to detail.
- Contributed to the overall success of the business through dedication, professionalism, and an unwavering commitment to excellence.
- Enhanced team collaboration by effectively communicating with coworkers and supervisors regarding order status and priorities.
- Prevented equipment downtime with regular maintenance checks, cleaning, and troubleshooting minor issues as needed.
Education
GED -
Brunswick High School
Lawrenceville, VA06-1982
Skills
- Comprehensive Navigation Planning
- Safety Compliance Checks
- Service Excellence
- Safety Standards Enforcement
- Luggage handling
- Scheduling logistics
- Client relationship
- Loading and unloading
- Punctuality
- Safe driving practices
- Driving in adverse conditions
- GPS operation
- Accident prevention
- Vehicle maintenance
- Emergency procedures
- Dependable and reliable
Timeline
Light Duty Driver
Virginia Department of Transportation
12.2017 - 12.2020
Refrigeration Technician [ Installer ]
Hill Phoenix Dover
04.2014 - 10.2017
Ironer [ Laundry ]
Virginia Linen Service
12.2012 - 07.2014
GED -
Brunswick High School
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