Allen Lewis
Anchorage
Summary
Experienced professional in safety compliance and vehicle inspection, delivering reliable transportation while ensuring passenger safety. Proven ability to maintain high standards of cleanliness and effective communication with passengers. Dedicated professional with extensive experience in transportation safety and customer service. Known for effective communication, problem-solving, and attention to detail. Committed to ensuring safe and comfortable travel experiences.
Overview
23
23
years of professional experience
Work History
Ride Share Driver
Lyft, Inc
Anchorage
07.2021 - Current
- Delivered safe, reliable transportation to passengers across multiple city routes.
- Maintained vehicle cleanliness and conducted routine safety inspections.
- Ensured effective communication with passengers for a comfortable travel experience.
Licensing Specialist
AK Child & Family
Anchorage
05.2015 - 07.2021
- Reviewed licensing applications for compliance with regulations and standards.
- Coordinated training sessions for staff on licensing requirements and processes.
- Maintained accurate records of licenses and certifications for all programs.
Transportation Security Officer
Transportation Security Administration, TSA
Anchorage
10.2002 - 04.2015
- Supervised security personnel to ensure compliance with transportation regulations.
- Conducted regular training sessions on security protocols and emergency procedures.
- Monitored screening operations for efficiency and adherence to safety standards.
- Coordinated incident response efforts during security breaches or threats.
- Evaluated staff performance and provided constructive feedback for improvement.
- Implemented new security technologies to enhance screening processes and safety measures.
- Collaborated with federal agencies to maintain up-to-date security practices.
- Developed standard operating procedures for handling passenger screenings effectively.
- Monitored CCTV systems for suspicious activity in the transportation facility environment.
- Participated in meetings with local law enforcement agencies regarding issues related to safety and security at transportations facilities.
- Ensured compliance with applicable laws, regulations and procedures related to transportation security.
- Provided leadership by setting an example through professionalism, integrity, respect for others and commitment to excellence.
Education
Master of Science - Business Organizational Management
University of LaVerne
La Verne, CA05-1985
Bachelor of Science - Textile Technology
North Carolina State University
Raleigh, NC05-1977
Skills
- Route navigation
- Passenger assistance
- Customer relationship management
- Incident reporting
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Leadership development
- Customer engagement
- Wheelchair assistance
- Map reading
Timeline
Ride Share Driver
Lyft, Inc
07.2021 - Current
Licensing Specialist
AK Child & Family
05.2015 - 07.2021
Transportation Security Officer
Transportation Security Administration, TSA
10.2002 - 04.2015
Master of Science - Business Organizational Management
University of LaVerne
Bachelor of Science - Textile Technology
North Carolina State University