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Allen Markgraf
Maricopa,AZ
Work Preference
Summary
Process-oriented professional with proven ability to streamline operations and enhance production efficiency in manufacturing environment. Known for strong collaboration skills and results-driven approach, adapting to changing needs seamlessly. Expertise in equipment maintenance and process optimization, ensuring high standards of quality and safety.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Technician/ Lithography
TSMC
Phoenix, AZ
10.2023 - 08.2025
- Performed handling of Out-of-Control Action Plans (OCAPs) with meticulous attention to detail and strict adherence to Standard Operating Procedures (SOPs).
- Collaborated with engineering teams to manage OCAPs requiring engineering approval, ensuring timely resolution.
- Demonstrated ability to read and interpret Statistical Process Control (SPC) charts and proficiently utilize Microsoft Excel, Outlook, and Teams for data management and communication.
- Assisted engineering by analyzing data and creating comprehensive Microsoft Excel spreadsheets, often independently resolving issues by applying SOPs for engineering review.
- Worked effectively within a team of process technicians and engineers, fostering effective communication and learning to achieve all certifications in a timely manner.
- Diagnosed lithography equipment faults using SEM and metrology data, reducing unscheduled downtime.
- Calibrated photomask aligners following ISO procedures, restoring pattern overlay within spec limits.
- Executed recipe updates in wafer systems and validated exposure settings across process wafers.
- Diagnosed SEM and metrology anomalies to isolate lithography excursions and recommend corrective steps.
- Adjusted photomask aligner settings, restoring overlay alignment and meeting process specifications.
- Ran SPC chart analyses to identify process drift and submitted data packages for engineering review.
- Performed recipe revisions on stock and stepper tools, then verified yield-related outcomes on follow-up wafers.
- Trained new technicians on SEM operation and safety protocols, enabling independent metrology checks within two weeks.
- Executed SEM cross-section measurements to verify film thickness and reported nonconforming wafers to engineering.
- Inspected incoming photomasks and logged dimensional deviations into MES for traceable defect analysis.
- Executed recipe revisions to root-cause checks on process bays and removed particle sources to reduce lot rejections.
- Calibrated stepper focus and dose using wafer monitors, then documented parameter baselines for process control.
- Built Excel-based data packages summarizing SPC trends and handed off actionable findings to engineers.
- Trained junior technicians on SEM operation and safety checks, enabling independent metrology verification.
- Diagnosed lithography exposure anomalies using SEM and metrology, isolating root cause for engineering review.
Process Technician Manufacturing Technician/Dry Etch
INTEL CORPORATION (Kelly Services)
Chandler, AZ
03.2022 - 12.2022
- Performed general equipment maintenance and repair, minimizing downtime and preparing technical documentation of day-to-day production processes.
- Scheduled preventive and predictive maintenance actions based on failure analysis to enhance tool reliability.
- Reviewed worker logs, product processing sheets, and specification sheets to ensure adherence to quality assurance specifications.
- Collected and analyzed engineering data to assess needs and recommend process improvement solutions.
- Investigated processes to develop optimal improvement approaches and enacted repair and preventative maintenance strategies to enhance tool reliability.
- Prepared Standard Operating Procedures (SOPs), manufacturing batch records, and productivity reports.
- Verified functionality of safety equipment, reporting findings with targeted recommendations for leadership.
Manufacturing Technician
SUMCO CORP
Phoenix, AZ
09.2015 - 08.2021
- Managed Work-In-Progress (WIP) to achieve daily goals and participated in continuous improvement initiatives by generating suggestions and engaging in problem-solving activities to support teamwork.
- Performed weekly preventive maintenance on tools, making necessary adjustments to meet specifications and ensure optimal performance.
- Executed monthly maintenance on tools, consistently meeting 55 company and customer standards for cleanliness and organization.
- Conducted quality assurance checks to troubleshoot and repair equipment issues, reducing operational disruptions.
- Conducted quality assurance checks for defects and ensured accurate Statistical Process Control (SPC) reporting.
- Trained new technicians on quality assurance and control action plans to address root causes.
- Cross-trained across multiple areas to fill resource gaps, demonstrating adaptability and commitment to operational efficiency.
- Performed in monthly 5S audits, representing the company in quality and organization assessments.
Clean Room Technician
WEST PHARMACEUTICAL SERVICES
Phoenix, AZ
07.2015 - 09.2015
- Assembled and operated machines to create medical parts, ensuring compliance with strict quality control standards.
- Followed cleanroom protocols to prevent contamination in a controlled environment.
Technical Support Specialist
SEARS HOLDING CORP
Tempe, AZ
05.2013 - 07.2014
- Troubleshot appliances, electronics, and garage door openers, accurately identifying and ordering necessary replacement parts.
- Focused on customer satisfaction by resolving issues effectively to minimize the need for in-home service technicians.
- Assisted customers with returns, purchasing store protection plans, and service packages, enhancing customer experience.
- Coordinated and scheduled in-home services, ensuring efficient resource allocation.
- Developed and maintained courteous and effective working relationships with customers and colleagues.
Education
AA, Associate degree - Arts/Science
Mesa Community College
Mesa, AZ12-2026
High School Diploma -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05-2014
Skills
- Semiconductor
- Pharmaceutical
- Equipment Maintenance
- Quality Assurance
- Safety Protocols
- Data Analysis
- Continuous Improvement
- Customer Engagement
- Technical Documentation
- Process Engineering
- Problem solving
- Attention to detail
- Communication skills
- Critical thinking
- Leadership
- Teamwork
- Flexibility
- Statistical Analysis
- Preventive Maintenance
- Process Optimization
- Equipment Calibration
- Root Cause Analysis
- Troubleshooting Techniques
- Data Visualization
- Time Management
- Emotional Intelligence
- Adaptability
- Conflict Resolution
- Analytical Thinking
Certification
- Certified in Lithography to do everything to help with the production side of the process step for Lithography.
- Certified in helping Pi run for new customer specs. I was becoming a technician that could do everything the Process engineer could do before I left the company.
- SUMCO, Level 5 technician
- I was certified in four tools sets to run production and do preventative maintenance. My certifications were for two different kinds of bevel tools, lap wax clean, and lapping tools.
- Certified to help with 5S Standards in the area, I would do monthly safety audits and return to supervisor.
- Intel/ Kelly Services
- Certified on Dry etch tools for outside the chamber and for sub fab duties was working on PM 1 inside the chamber certification.
- I was assigned to do a WPO project and helped with the tool organization and area with process engineer Laqoia Davis.
Timeline
Process Technician/ Lithography
TSMC
10.2023 - 08.2025
Process Technician Manufacturing Technician/Dry Etch
INTEL CORPORATION (Kelly Services)
03.2022 - 12.2022
Manufacturing Technician
SUMCO CORP
09.2015 - 08.2021
Clean Room Technician
WEST PHARMACEUTICAL SERVICES
07.2015 - 09.2015
Technical Support Specialist
SEARS HOLDING CORP
05.2013 - 07.2014
AA, Associate degree - Arts/Science
Mesa Community College
High School Diploma -
Maricopa Community Colleges, Rio Salado Community College