Allen Mazenkas Jr
Crescent City,CA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
22
22
years of professional experience
Work History
Assistant Meat Department Manager
Safeway
Crescent City, CA
04.2012 - 03.2024
- Maintained up-to-date knowledge of company products and services.
- Implemented quality control measures to uphold company standards.
- Managed customer service inquiries and complaints in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed business performance data and forecasted business results for upper management.
- Developed a system for tracking inventory and ordering supplies as needed.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Meat Clerk/Butcher
Safeway
Crescent City, CA
05.2006 - 03.2024
- Checked expiration dates on product packages to ensure freshness and quality standards were met.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Received orders from customers and processed payments.
- Followed proper sanitation procedures when handling raw meats.
- Tailored orders to address customer allergies and gluten concerns.
- Organized backroom storage areas according to company policies.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Practiced sanitation procedures by maintaining clean and neat work area.
- Used slicers and other department equipment to prepare cuts of meat for customers.
- Followed approved procedures for receiving, weighing and breaking down products.
- Adhered to safety guidelines when handling sharp knives and other equipment used in the preparation of meats.
- Stocked shelves with fresh meat products.
- Developed customer relationships by providing excellent customer service.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Checked products for temperature and expiration dates to maintain consumer safety.
- Scrubbed and polished counters to remove debris and food.
- Maintained product knowledge to respond to customer questions and make suggestions.
- Finished trims on steaks, roasts and chops to prepare for traying.
- Prepared customer orders in a timely manner.
- Performed variety of tasks to enhance customer shopping experience.
- Ensured all meat products were properly labeled according to health regulations.
- Maintained safe food handling practices to prevent germ spread.
- Trimmed, cut, and packaged meats for sale in retail cases.
- Reported out-of-stock products to appropriate personnel.
- Weighed, priced, and wrapped meats before placing them in display cases.
- Maintained proper food temperatures for various products.
Construction Worker
Trinity Development
Crescent City, CA
05.2002 - 12.2005
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
- Demonstrated best safety practices working at heights and lifting various objects.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Loaded or unloaded building materials to distribute machinery or tools.
Education
High School Diploma -
Del Norte High School
Crescent City, CA06-2001
Skills
- Inventory management
- Quality control
- Vendor negotiation
- Sales analysis
- Food safety practices
- Customer relationship management
- Employee training
- Operational efficiency
- Product merchandising
- Food safety compliance
- Meat cutting expertise
Timeline
Assistant Meat Department Manager
Safeway
04.2012 - 03.2024
Meat Clerk/Butcher
Safeway
05.2006 - 03.2024
Construction Worker
Trinity Development
05.2002 - 12.2005
High School Diploma -
Del Norte High School