Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Allen Miller

Lancaster,CA

Summary

Driven and attentive, I excelled at Vons, enhancing customer satisfaction through exceptional service and efficient POS system operation. My ability to build rapport and manage transactions seamlessly, coupled with a keen focus on fraud prevention, significantly contributed to a positive shopping environment.

Overview

34
34
years of professional experience

Work History

Combo Clerk

Vons
Quartz Hill, CA
05.2015 - Current
  • Greeted customers and provided assistance with product selection.
  • Verified customer age for tobacco purchases.
  • Operated cash register, accepted payment, and made change accurately.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Performed price checks on items when requested by customers.
  • Provided excellent customer service at all times.
  • Checked expiration dates on products to ensure freshness.
  • Followed safety protocols while operating equipment such as ladders or pallet jacks.
  • Handled food items safely according to health regulations.
  • Answered phone calls promptly and courteously responded to inquiries.
  • Answered customer questions face-to-face or by phone.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Kept register terminal area and store clean and orderly.
  • Packed and bagged products according to customer preferences.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customers' questions about products, prices, and availability.
  • Organized register supplies in front end and storage areas.
  • Processed sales, returns, and exchanges using POS register system.
  • Helped with purchases and signed customers up for rewards program.
  • Assisted customers with returns and exchanges according to store policy.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Dishwasher

Pizza Hut
Chatsworth, CA
11.1991 - 01.1994
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Organized trays with cutlery prior to serving meals to customers.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Replaced clean utensils in storage bins for easy access.
  • Restocked main kitchen areas with items from shelves, coolers, and freezers.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
  • Studied methods of coworkers, successfully learning kitchen, and food service skills.
  • Hand-washed items unsuitable for machine washing.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Ensured timely availability of clean dishes for various meal services.
  • Managed dish area organization and cleanliness.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
  • Assisted chef with food measurements, preparation and storage when necessary.

Dishwasher

ARA Food Services
Van Nuys, CA
03.1991 - 09.1991
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Replenished soap dispensers with detergent when necessary.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
  • Hand-washed items unsuitable for machine washing.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Operated commercial dishwashing machines efficiently.
  • Ensured timely availability of clean dishes for various meal services.
  • Managed dish area organization and cleanliness.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.-
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
  • Assisted chef with food measurements, preparation and storage when necessary.

Education

High School Diploma -

John H. FrancisvOplytechnic
Sun Valley, CA
06-1990

Skills

  • Bagging assistance
  • Returns and exchanges
  • Point-of-sale system operation
  • Excellent customer service
  • Personal service
  • Currency counting
  • Purchase assistance
  • Customer loyalty programs
  • Building rapport
  • Scanner operation
  • Point of sale systems
  • Fraud prevention
  • Upselling strategies

Affiliations

  • Enjoy building and working with computers
  • Enjoy motor sports and classic cars
  • Also enjoy camping
  • and music

Accomplishments

  • Got employee of the month

Timeline

Combo Clerk

Vons
05.2015 - Current

Dishwasher

Pizza Hut
11.1991 - 01.1994

Dishwasher

ARA Food Services
03.1991 - 09.1991

High School Diploma -

John H. FrancisvOplytechnic

Similar Profiles

CREATE PROFILE
Allen Miller