Allen Overton
Findlay,OH
Summary
Ambitious Sr. Manager with a track record of leadership in client-centric initiatives and team development. Successful at collaborating with organization teams, customers, and carriers to consistently produce results. Recognized for fostering a customer-centric approach and driving operational excellence through industry best practices and analytical insights.
Overview
14
14
years of professional experience
Work History
Sr. Road Manager
Norfolk Southern – Sandusky and Cleveland Districts
Bellevue, OH
10.2023 - Current
- Spearheaded transportation and safety initiatives across a 270-mile territory, ensuring adherence to plans and regulations
- Ensure the skills of the work force are fully utilized and developed through employee involvement, coaching, performance, feedback and training
- Managed expense budgets, contributed to operating income targets, and improved service delivery.
- Ensured proper coordination between train dispatchers and other railroad personnel by maintaining open lines of communication.
Sr. Road Manager
Norfolk Southern – Fostoria District
Fostoria, OH
02.2023 - 10.2023
- Ensured smooth functioning of various operational aspects within the district, including departmental coordination and engaging with customers
- Managed expense budgets, met operating income targets, enhanced service delivery
- Maintained and enhanced facility integrity, maximizing asset utilization and operational efficiencies.
Lead Terminal Manager
Norfolk Southern – Moorman Terminal
Bellevue, OH
06.2022 - 02.2023
- Manages safe and efficient operations of a top five system production yard, ensuring adherence to timelines and cost-effectiveness.
- Prioritized safety, service quality, financial performance, asset utilization, and employee leadership development
- Conducted monthly audits for Bellevue Hub Supervisor rule packets
- Ensure all personnel are in compliance with FRA regulations and internal policies.
- Monitored budget and operating metrics to incorporate improvement processes to increase performance.
Lead Terminal Manager
Norfolk Southern – Toledo Terminal
Toledo, OH
02.2018 - 06.2022
- Assumes assigned responsibilities in the absence of the Terminal Superintendent
- Contributes to the daily development of operations for Toledo Terminal and Toledo East territories by providing insight in making recommendations based on performance metrics
- Conducts planned and random safety efficiency audits to ensure that all employees are operating within the rules and regulations of the company
- Maintained working knowledge of federal, state and local rules and regulations and ensured that all personnel were following all applicable FRA regulations and internal policies
- Develop and maintain productive employee relationships with a workforce of over 200 unionized employees.
Territory Manager
US Foods
12.2015 - 06.2017
- Oversaw inventory purchases and sales contracts to keep records current and compliant
- Leveraged direct and organic strategies to penetrate new business areas and grow accounts by 27%
- Expanded sales in territory by analyzing market opportunities, following up with prospects and developing trusted relationships.
Marketing Associate
Sysco Detroit
01.2014 - 12.2015
- Assisted a diverse customer base to grow and expand their businesses while achieving company sales and profit goals
- Recognized for leading sales and marketing team in new accounts opened during second quarter of the 2015 fiscal year
- Facilitated growth and increased brand awareness by working with sales team to build and maintain Sysco's key business relationships
- Increased sales 23% within 6 months by launching social media marketing campaigns referencing a Lookalike audience to define targeting strategy.
General Manager
Newts Fried Chicken
06.2010 - 12.2013
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit
- Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans
- Developed 20+ internal candidates for general management promotion opportunities
- Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
Education
Food Industry Management -
Michigan State University
Skills
- Effective Communicator
- Key Accounts and Territory Management
- Conflict Management
- Capital Improvement Planning
- Responsible Decision Maker
- Inventory Management
- Team Building
- Relationship Selling
- Decision-Making
- Time management abilities
- Team building
- Attention to Detail
Timeline
Sr. Road Manager
Norfolk Southern – Sandusky and Cleveland Districts
10.2023 - Current
Sr. Road Manager
Norfolk Southern – Fostoria District
02.2023 - 10.2023
Lead Terminal Manager
Norfolk Southern – Moorman Terminal
06.2022 - 02.2023
Lead Terminal Manager
Norfolk Southern – Toledo Terminal
02.2018 - 06.2022
Territory Manager
US Foods
12.2015 - 06.2017
Marketing Associate
Sysco Detroit
01.2014 - 12.2015
General Manager
Newts Fried Chicken
06.2010 - 12.2013
Food Industry Management -
Michigan State University
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