Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allen Payne

Killeen,TX

Summary

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

41
41
years of professional experience

Work History

Sales Representative

HDT Global
Killeen, TX
02.2015 - 02.2023
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to event marketing, sales and brand promotion.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Set and achieved company defined sales goals.
  • Stayed current on company offerings and industry trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Regional Sales Manager

DHS Technologies
Killeen, TX
08.2014 - 02.2015
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Developed and managed budgets to confirm proper use of resources and maximize profitability.
  • Managed team of 5 regional sales representatives and consistently achieved high sales targets.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Attended industry conferences and trade shows to stay up-to-date with market trends and customer needs.
  • Drove sales by developing multi-million dollar contract sales.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.

Business Development Representative

DHS Technologies
Killeen, TX
08.2008 - 09.2014
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Developed business pipeline using cold and warm techniques.
  • Quoted prices, credit terms and other bid specifications.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Communicated with local organizations to build networks and develop leads.
  • Met existing customers to review current services and expand sales opportunities.
  • Built relationships with customers and community to promote long term business growth.
  • Brought in new accounts through successful networking strategies and promotional approaches.

United States Army

United States Army
Various Locations, Various Locations
06.1982 - 08.2008
  • Conducted reconnaissance operations to gather intelligence on enemy positions.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Conducted safety briefings for squad members prior to missions.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Trained teams on emergency situation preparedness in tactical planning, equipment maintenance, and weapon use.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Gave individual evaluations based on fitness and combat readiness.
  • Utilized advanced combat tactics to maintain safety during engagements.
  • Led 200 soldiers through successful engagements with enemy forces.
  • Established defensive positions during hostile engagements.
  • Instructed squad members on proper use of weapons and equipment.
  • Maintained secure communication systems to relay information to and from command teams.
  • Identified enemy targets using advanced surveillance techniques.
  • Guided night patrols to search for enemy forces.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Used modern communication systems to relay orders to squad members.
  • Installed, operated and maintained field communications equipment.
  • Analyzed terrain to identify advantageous positions for operations.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Provided professional reconnaissance and security support during varied operations.
  • Completed leadership development program upon receipt of as part of leadership development.

Education

MBA - Human Resources Management

Columbia Southern University
Orange Beach, AL
06.2017

Skills

  • Product and Service Knowledge
  • Post-Sales Support
  • B2B Sales
  • Inside and Outside Sales
  • Market Research
  • Staff Training
  • Product Promotion
  • Onsite Product Demonstrations
  • Sales Expertise
  • Expense Reporting
  • Product Management and Pricing
  • Problem-Solving Strengths
  • Prospecting Skills
  • Customer Relations
  • Converting Leads
  • Maintaining Customer Database
  • Technological Knowledge
  • New Business Opportunities
  • Performance Improvement
  • Quote Information
  • Training and Development
  • Presenting Information

Timeline

Sales Representative

HDT Global
02.2015 - 02.2023

Regional Sales Manager

DHS Technologies
08.2014 - 02.2015

Business Development Representative

DHS Technologies
08.2008 - 09.2014

United States Army

United States Army
06.1982 - 08.2008

MBA - Human Resources Management

Columbia Southern University
Allen Payne