Allen Phillips
Cleveland,OH
Summary
Efficient professional in inventory management and logistics, known for high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in accurate order picking, inventory auditing, and safe material handling, ensuring smooth operations. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively.
History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals.
Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Overview
6
6
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon.Inc
Cleveland, OH
06.2022 - 10.2024
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Participated in team meetings to discuss performance metrics and areas for improvement.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Placed products on conveyors for final wrapping and shipment.
- Resolved issues with orders, including missing or incorrect items, to ensure customer satisfaction.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
- Assisted in training new fulfillment associates, sharing best practices and tips.
- Loaded items onto pallets or into containers for shipment.
Fedex
Fed Ex Ground
Cleveland, OH
08.2020 - 12.2022
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
McDonald’s
McDonald's
Cleveland, OH
12.2018 - 05.2020
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Operated a variety of machinery and tools safely and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted testing of software and systems to ensure quality and reliability.
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Gateway High School
Cleveland, OH01-2023
Skills
- Loading and unloading
- Cold chain management
- Palletizing
- Inventory auditing
- Heavy lifting
- Shipment loading
- Sorting and organizing
- Product packaging
- Able to lift [number] pounds
- Safety regulations adherence
- Pallet management
- Team leadership
- Labeling and wrapping
- Willing to learn
- Equipment operation
- Pallet jack experience
- Order picking abilities
- Problem-solving
- Trailer loading
- Basic math
- Barcode scanning
- Flexible schedule
- Warehouse operations
- Shipment preparation
Timeline
Amazon Fulfillment Associate
Amazon.Inc
06.2022 - 10.2024
Fedex
Fed Ex Ground
08.2020 - 12.2022
McDonald’s
McDonald's
12.2018 - 05.2020
High School Diploma -
Gateway High School