Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Allen Ramsey

New Orleans,LA

Summary

Trustworthy Catering Chef with 10+-year background providing full service catering to clientele in New Orleans and Houston area. Expertise in creating and implementing menus, preparing and transporting food to events and maintaining inventory. In-depth knowledge of batch food preparation and catering trends and styles. Committed to guaranteeing customer satisfaction by offering reasonable pricing and going beyond expectations.

Dedicated Food and delivery driving ,package delivery and 2+Years cab service (UBER &Lyft) professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Catering Chef

Fdl Catering
Missouri City, TX
01.2021 - Current
  • Followed all safety instructions to avoid injuries when operating heavy equipment in kitchen.
  • Cooked for large groups of people and managing various types of food for large events.
  • Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Created catering menu based upon client specifications, event type, dietary needs and budget.
  • Ordered food items and supplies needed to fulfill catering jobs.
  • Traveled across 100 mile-range to provide exceptional service, offering critically-acclaimed Creole Cajun catering in various settings.

Field Service Technician

Sleep Number Corporation
New Orleans, LA
03.2020 - 12.2020
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $3000.00

Lead Line Cook

Holiday Inn
Gretna, LA
02.2015 - 08.2017
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Developed process that reduced waste and improved supply turnover.
  • Trained, managed and guided 4-6 employees on any given shift making sure line cooks and overall flow of kitchen was, improving overall performance and productivity to 100%.
  • Grilled meats and seafood to customer specifications.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Education

Business Communications

Texas Southern University
Houston, TX

General Studies

John Ehret High School
Marrero, LA

Skills

  • Customer Needs Assessments
  • Equipment Purchasing
  • Food Preparing, Plating and Presentation
  • Safe Food Handling Practices
  • Employee Scheduling
  • Cash Control
  • High-Volume Environments
  • Dietary Restrictions
  • Food Production
  • Cooking Technique Demonstrations
  • Menu Item Pricing
  • Servsafe Certified
  • Order Delivery Procedures
  • Food Production Timing
  • Coordinating Kitchen Staff

Timeline

Catering Chef

Fdl Catering
01.2021 - Current

Field Service Technician

Sleep Number Corporation
03.2020 - 12.2020

Lead Line Cook

Holiday Inn
02.2015 - 08.2017

Business Communications

Texas Southern University

General Studies

John Ehret High School

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Allen Ramsey