Allen Serrano
Chambersburg,PA
Summary
Proven mechanic and team leader, adept in equipment maintenance and workplace safety, enhanced A&W Garage's vehicle reliability through meticulous preventive maintenance and diagnostics. Skilled in welding and fostering teamwork, consistently exceeded performance metrics by streamlining processes and prioritizing urgent shipments, achieving a notable increase in efficiency and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Mechanic
A&w Garage
01.2019 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
Dock Supervisor
Old Dominion Freight Line, Inc.
10.2014 - Current
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Implemented loading dock process and productivity improvements.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- Improved safety standards with regular inspections and adherence to company protocols.
- Promoted a positive work environment by fostering open communication and resolving conflicts promptly.
- Recorded number of units moved or handled, using work tickets, and daily production sheets.
- Streamlined cargo handling procedures for increased efficiency and reduced turnaround times.
- Maintained accurate records of shipment details, ensuring all documentation was complete and up to date.
- Enhanced dock productivity by implementing efficient scheduling and resource allocation strategies.
- Achieved on-time delivery targets consistently by optimizing load planning and routing strategies effectively.
- Communicated and coordinated with numerous departments to verify operational peak performance.
- Conducted regular audits of dock processes, recommending changes for enhanced effectiveness when necessary.
- Managed team of [150] to facilitate domestic and international shipments.
Unloader
Unloader Services
07.2011 - 10.2014
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Handled packages with care while transporting from truck to loading dock.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Expedited order fulfillment by quickly sorting unloaded goods into designated storage areas within the warehouse facility.
- Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Facilitated accurate inventory management by accurately recording incoming shipment details and reporting discrepancies promptly.
- Increased customer satisfaction by ensuring that goods were available for dispatch without unnecessary delays.
Forklift Operator
PLS Logistics
09.2007 - 07.2011
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
Forklift Operator
NVR
09.2000 - 03.2007
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Education
High School Diploma -
James Buchanan High School
Mercersburg, PA05.2000
Skills
- Shipping and receiving
- Warehouse Management
- Equipment Maintenance
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Brake Systems
- Heavy Equipment Repair
- Mechanical Systems
- Auto and engine repair
- Welding and fabrication
- Belt and hose replacements
- Workplace Safety
- Automotive diagnostics
- Vehicle inspections
Languages
Spanish
Native or Bilingual
Timeline
Mechanic
A&w Garage
01.2019 - Current
Dock Supervisor
Old Dominion Freight Line, Inc.
10.2014 - Current
Unloader
Unloader Services
07.2011 - 10.2014
Forklift Operator
PLS Logistics
09.2007 - 07.2011
Forklift Operator
NVR
09.2000 - 03.2007
High School Diploma -
James Buchanan High School