Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
91D Generator Specialist
South Carolina Army National Guard
11.2022 - Current
Contributed to successful military exercises through effective coordination and cooperation with task delegation among team members.
Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Assembled, disassembled and maintained various weapons for operational readiness.
Performed as fire team member during situational training exercises and battle drills.
Upheld United States Army dress and appearance regulations for professional appearance.
Maintained physical fitness levels required for all soldiers in the unit through rigorous training and personalized workout plans.
Maintained personal weapons proficiency, scoring highly on annual qualification tests consistently including engagement of targets in low-light conditions with night vision equipment.
Secured and protected military property, assets, and personnel.
Runner Up in Best Warrior Competition
Co-Owner/Operator
A & M Property Management, LLC
01.2022 - Current
Increased customer satisfaction by implementing efficient operational strategies and streamlining processes.
Managed daily business operations, resulting in smooth workflow and enhanced productivity.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Operations Manager
Walmart
03.2009 - Current
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Led successful change initiatives and numerous community service volunteer efforts within the local community.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly while also ensuring training and compliance in Computer Based Learning (CBLs) trainings.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Led hiring, onboarding and training of new hires to fulfill business requirements and scheduling based on demand hours.
Analyzed and reported on key performance metrics, area of opportunities and enhancement of strengths through ongoing and annual feedback and evaluations in Workday.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Monitored daily cash discrepancies, inventory shrinkage and drive-off by working closely with retail associates and AP operational leadership for monitoring best practices and deterrent implementations.
Maintain Back Room Standards to ensure high level inventory management and safety guidelines.
P&L review monthly for insight to daily, 30, 60, and 90 day planning for improved processes, budget control and action planning.
Market 38 Store of the Year (2022)
Trophy for Overall Store Standards (2022)
Education
Bachelor Of Science - Business Administration
Southern New Hampshire University
Skills
Quality Assurance
Supply Management
Resource Allocation
Customer Relations
Project Planning
Process Improvement
Data Analysis
Teamwork and Collaboration
Analytical Skills
Business Development
Timeline
91D Generator Specialist
South Carolina Army National Guard
11.2022 - Current
Co-Owner/Operator
A & M Property Management, LLC
01.2022 - Current
Operations Manager
Walmart
03.2009 - Current
Bachelor Of Science - Business Administration
Southern New Hampshire University
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