Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allen Taylor

Donalsonville,GA

Summary

Dynamic and dedicated professional with extensive experience at Rose's Express, excelling in cash register operation and customer service. Proven ability to enhance inventory management and streamline processes, resulting in improved sales and customer satisfaction. Known for strong communication skills and a commitment to teamwork, ensuring a positive shopping experience for all customers. I have good body mechanics. I know how to use a hand truck. I'm a quick learner. I'm very tidy, and organized in my work space.

Overview

3
3
years of professional experience

Work History

Cashier

Rose's Express
07.2022 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Enhanced shopping experience, provided product information and location assistance.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Supported marketing initiatives by setting up and maintaining promotional displays.

Stocker

Rose's Express
07.2022 - 01.2025
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Interacted with guests in friendly and knowledgeable way.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Managed timely and effective replacement of damaged or missing products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Transported merchandise pallets to move in warehouse.

Cashier

Family Dollar
10.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Stocker

Family Dollar
10.2023 - 12.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Education

GED - GED

Southern Regional Technical College
Bainbridge, GA
03.2022

Skills

  • Cash register operation
  • Inventory management
  • Customer service
  • Product knowledge
  • Merchandise organization
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Flexible scheduling
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Product restocking
  • Staff training
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail

Timeline

Cashier

Family Dollar
10.2023 - 12.2023

Stocker

Family Dollar
10.2023 - 12.2023

Cashier

Rose's Express
07.2022 - 01.2025

Stocker

Rose's Express
07.2022 - 01.2025

GED - GED

Southern Regional Technical College

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Allen Taylor