Hardworking individual with excellent interpersonal and communication skills and builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
18
18
years of professional experience
Work History
School Facilitator
W.E. RULE
09.2024 - Current
Enhanced student emotional well-being by providing individual and group counseling sessions.
Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
Facilitated classroom discussions to emphasize bullying prevention and college readiness.
Regularly met with enrolled students to confirm success and identify problem areas.
Supported students through crisis intervention services, providing immediate assistance and long-term recovery plans.
Discharge Coordinator
Detroit Wayne Mental Health Authority ( DWIHN)
03.2023 - Current
Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
Increased community awareness about mental health issues by participating in outreach events such as mental health fairs or informational presentations.
Arranged placement of patients in facilities appropriate for level of care requirements.
Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
Certified Medical Assistant/Office Manager
Ascension Providence Hospital/
10.2007 - Current
Provided Data entry for the administrative team and support to office manager and other staff members.
Reviewed patient charts prior to visits for completeness of documentation and accuracy of coding information.
Assisted office manager with maintaining adequate administrative data entry's .
Venipuncture
Administered injections, medications and treatments as directed by physician.
Conducted diagnostic tests as requested by physician.
Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
Called and faxed pharmacies to submit prescriptions and refills.
Resident Youth Discharge Coordinator
Lighthouse Mental Health Youth Services
04.2022 - 08.2023
Conducted assessments of client needs and developed strategies to help them achieve their goals.
Assisted in developing and implementing individualized service plans for youth.
Provided guidance and support to youth regarding educational, behavioral, social, and emotional issues.
Provided crisis intervention services when necessary.
Followed treatment guidelines and intervened in crisis situations.
Enhanced patient satisfaction by providing comprehensive discharge instructions and resources for follow-up care.
Arranged placement of patients in facilities appropriate for level of care requirements.
Evaluated patients'' needs upon admission, working closely with the medical team to develop appropriate discharge plans accordingly.
Assisted homeless clients with procuring mental health support and other various community resources.
Administrative Assistant
Chelsea House
05.2018 - 12.2019
Strengthened partnerships with local businesses and nonprofits to support mutually beneficial initiatives.
Provided guidance and support to individuals seeking assistance with accessing available resources within the community.
Maintained detailed records of all outreach activities including event planning documents, budget reports, evaluation summaries for continuous improvement.
Connected individuals with available and relevant resources.
Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
Provided compassionate support and guidance, helping guests navigate available community resources.
Education
Associate of Arts - Mental Health Services
Oakland Community College
Bachelor of Arts - Social Work
Wayne State University
Medical Assistant -
Everest College - Alhambra
06.2007
Skills
Recovery guidance
Behavioral Health Knowledge
Family Assistance
Conflict Resolution
Documentation And Reporting
Treatment Plans
Crisis Management
Crisis Intervention
Mental Health Advocacy
Crisis Response
Case Management
Group Counseling
Social Work
Discharge specialist
Timeline
School Facilitator
W.E. RULE
09.2024 - Current
Discharge Coordinator
Detroit Wayne Mental Health Authority ( DWIHN)
03.2023 - Current
Resident Youth Discharge Coordinator
Lighthouse Mental Health Youth Services
04.2022 - 08.2023
Administrative Assistant
Chelsea House
05.2018 - 12.2019
Certified Medical Assistant/Office Manager
Ascension Providence Hospital/
10.2007 - Current
Bachelor of Arts - Social Work
Wayne State University
Medical Assistant -
Everest College - Alhambra
Associate of Arts - Mental Health Services
Oakland Community College
Similar Profiles
Jacqueline Vacala RDHJacqueline Vacala RDH
Registered Dental Hygienist at Rule Dentistry: Dr. Bradley Rule DDSRegistered Dental Hygienist at Rule Dentistry: Dr. Bradley Rule DDS