Manage delivery drivers to ensure quality service.
Excellent customer service and managed all complaints.
Manage routes and routines so they proceed in the most efficient way possible.
Oversee assembly and assist with loading and unloading.
Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management.
Observed and reported equipment or mechanical failures immediately.
Comply with all DOT and in-house regulations and rules.
Operated and oversee DispatchTrack with drivers.
Managed twenty drivers to ensure routes we completed in a timely manner.
Lead Delivery Driver/ Shipping Clerk
Ashley’s Furniture
09.2020 - 05.2022
Excellent customer service and managed all complaints.
Manage routes and routines so they proceed in the most efficient way as possible.
Oversee assembly and assist with loading and unloading.
Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management.
Conduct Training and Road Test Evaluations with New and Current drivers.
Truck Driver
Kidney Foundation
10.2019 - 03.2020
Picked up donations.
Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management.
Comply with all DOT and in-house regulations and rules.
Truck Driver
Outrageous Interiors
09.2018 - 10.2019
Delivered and assembled high-end furniture.
Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management.
Comply with all DOT and in-house regulations and rules.
Lead Truck Driver
North Lake Pine
02.2018 - 09.2018
Delivered and installed pine straw.
Manage routes and routines so they proceed in the most efficient way possible.
Comply with all DOT and in-house regulations and rules.
Production Line Leader
Tip Top Poultry
05.2017 - 01.2018
Suggested operational improvements to enhance quality, improve production times, and reduce costs.
Coordinated with quality control regarding products awaiting dispositions.
Maintained and enforced a safe and clean working environment.
Adjusted work procedures to meet production schedules.
Supervised production schedule, quality, and on time delivery.
Professional Mover/Relocation Expert
Bulldog Movers
10.2015 - 04.2017
Managed the loading and unloading of furniture from the previous location to its new destination.
Assisted the client in relocation and placing items in their appropriate place.
Took inventory of all valuables and furniture during long distance moves and assured us that there were no defects or scratches in the load we transported.
Determined what material to use in wrapping the load to ensure it remained in good condition.
Drove moving trucks, calculated the mileage, and tracked fuel purchases.
Education
Sports Management -
Morehead State University
05.2003
General Studies -
Cumberland High School
05.2002
Skills
Lead supervisor
Road Test Evaluator
Customer Service support
Leadership Experience
Decision Making
Communication Skills
Attention to Detail
License CDL class A
Endorsement Tanker
Experienced in Dispatch Track
MS Office Suite (Outlook, Excel, PowerPoint, Word)
Skillset Overview
Lead supervisor, Road Test Evaluator, Customer Service support, Leadership Experience, Decision Making, Communication Skills, Attention to Detail, License CDL class A, Endorsement Tanker, Experienced in Dispatch Track, MS Office Suite (Outlook, Excel, PowerPoint, Word)