Allen Wood Jr
Kenansville,NC
Summary
With a proven track record at the North Carolina Department of Transportation, I excel in optimizing route planning and enhancing team productivity, demonstrating top-notch organizational skills and a commitment to safety. My expertise in job inspection and fostering strong team collaboration has significantly contributed to project successes and efficiency improvements.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Transportation Worker
North Carolina Department of Transportation
- Strengthened the organization''s reputation as a reliable provider by consistently meeting or exceeding client expectations regarding timeliness, communication, and quality control.
- Reduced fuel costs with strategic route planning, optimizing vehicle usage, and implementing energy-saving practices.
- Negotiated contracts with vendors and carriers to ensure competitive pricing while maintaining high service levels.
- Ensured safe transportation of goods, adhering to company policies and federal regulations.
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Supported colleagues in managing challenging situations, fostering teamwork and collaboration.
- Contributed to the achievement of on-time departure goals through efficient gate management processes.
Transportation Supervisor II
North Carolina Department of Transportation
10.2022 - 11.2024
- Established a positive working environment by fostering strong team morale and providing consistent feedback on employee performance.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Assisted in resolving customer complaints and grievances.
- Communicated with customers to provide delivery updates and resolution.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Received new orders, prepared documentation, and assigned personnel.
- Tracked and monitored vehicle performance and maintenance.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Coordinated efforts among multiple teams to successfully execute large-scale projects such as terminal expansions or technology upgrades.
Engineering Technician
North Carolina Department of Transportation
07.2003 - 10.2023
- Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
- Enhanced overall team productivity through continuous improvement initiatives focused on streamlining processes and optimizing resource allocation.
- Drafted technical reports and documentation for engineering projects.
- Reduced downtime during projects by rapidly identifying and resolving issues with machinery or systems.
- Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Completed engineering projects and tasks within established timelines and budgets.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Performed work according to project schedules and high quality standards.
- Played an instrumental role in reducing project costs by effectively managing resources such as materials inventory management.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Implemented quality assurance procedures to minimize non-conformances.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
Education
Criminal Justice - Law Enforcement
James Sprunt Community College
Kenansville, NCHigh School Diploma -
James Kenan High School
Warsaw, NC06.1990
Skills
- Vehicle inspection knowledge
- GPS Navigation Familiarity
- Organizational abilities
- Transportation Regulations Compliance
- Defensive Driving Abilities
- Hazardous Materials Handling
- Load Securing Techniques
- Safe Lifting Techniques
- Route Planning Proficiency
- Emergency Response Preparedness
- Commercial Driving Expertise
- Strong Organization
- Customer Service Management
- Cash Management
- Emergency Procedures
- Performance Improvements
- Coordinating schedules
- Computer Terminal Operations
- Documentation verification
- Motivating employees
- Investigating problems
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Customer Service
- Time Management
- Problem-solving abilities
- Multitasking
- Punctuality
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Clean Driving Record
- Relationship Building
- Safety Procedures
- Defensive Driving
- Documentation skills
- Team building
- Forklift Operation
- Task Prioritization
- GPS use
- Equipment Operation
- Self Motivation
- Route Planning
Certification
QMS Roadway Technician
Timeline
Transportation Supervisor II
North Carolina Department of Transportation
10.2022 - 11.2024
Engineering Technician
North Carolina Department of Transportation
07.2003 - 10.2023
Transportation Worker
North Carolina Department of Transportation
Criminal Justice - Law Enforcement
James Sprunt Community College
High School Diploma -
James Kenan High School