Allen Bradley Jones
Waverly,Ohio
Summary
Dedicated transportation professional with extensive experience in safely managing delivery logistics and providing exceptional customer service. Proven ability to maintain compliance with safety regulations while efficiently coordinating inventory and operational tasks.
Overview
23
23
years of professional experience
Work History
Bulk Driver
AmeriGas Propane
Chillicothe, Ohio
02.2022 - Current
- Operated delivery trucks to transport propane safely to various customer locations.
- Managed inventory levels of propane and related supplies to ensure timely deliveries.
- Maintained accurate delivery logs and documentation to support regulatory compliance.
- Addressed customer inquiries during propane deliveries to enhance service experience.
- Reported any incidents or accidents immediately upon occurrence per company policy.
- Followed all company policies regarding safe driving practices, defensive driving techniques, cargo securement.
- Loaded, transported and delivered goods in a safe and timely manner.
- Provided customer service by greeting customers, answering questions, and responding to complaints.
- Ensured compliance with applicable laws and regulations related to the transportation of goods.
Dispatcher
WAVERLY POLICE DEPARTMENT WAVERLY
Waverly, OH
09.2005 - 11.2023
- Monitored radio communications for urgent calls and dispatched units accordingly.
- Closely monitored dispatch board to triage and prioritize over daily calls
- Utilized computer-aided dispatch systems to track unit locations and statuses.
- Managed communication between officers in the field and command staff effectively.
- Coordinated emergency response efforts with local agencies and community organizations.
- Maintained accurate logs of calls and incidents, ensuring reliable records for resource allocation.
- Achieved LEADS certification to ensure proficiency in law enforcement data management.
- Provided customer service in high-pressure situations, effectively addressing public inquiries and concerns.
- Filed and serviced warrants while processing bond payments from individuals and families.
Village Safety Director
Waverly Village
Waverly , OH
01.2021 - 04.2022
- Collaborated with operations management to ensure optimal equipment performance, coordinating repairs and planning necessary updates.
- Managed emergency situations with a focus on efficiency.
- Assisted probation and pretrial services officers in investigations and supervision, offering technical support across multiple areas.
- Developed safety training procedures and authored manuals for distribution to staff members.
- Provided instructions to staffers during fire drills and emergency evacuations.
- Developed and implemented safety policies for all facility operations.
- Reviewed incident reports and identified corrective actions to enhance safety protocols.
Mechanic
Transit System
Chillicothe , OH
07.2021 - 02.2022
- Diagnosed mechanical issues in transit vehicles using advanced diagnostic tools.
- Performed routine maintenance on buses to ensure optimal performance and safety.
- Analyzed and located malfunctions in brakes, motors, switches and control systems
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles
- Replaced damaged or defective parts with new and refurbished components to restore vehicle functionality
- Serviced vehicles per OEM maintenance schedules for oil changes, engine tune-ups, and fluid changes to ensure optimal performance
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement
- Completed full vehicle inspections to check for leaks, damage or other issues of concern
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks
- Inspected vehicles and evaluated condition of systems, equipment, lights and accessories
- Tested newly installed equipment to determine proper functionality and compliance with regulations
- Inspected and tested equipment to locate worn and damaged parts
- Diagnosed electrical malfunctions using oscilloscope
- Disassembled defective parts to make proper repairs
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures
- Ordered repair parts quickly to prevent delays in projects and repair work
- Managed inventory through computerized inventory control system
- Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes
- Collaborated with team members to streamline repair processes, enhancing overall workflow.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics
- Followed established safety procedures and techniques when working under lifted vehicles
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies
- Examined new and replacement parts to uncover defects
Transit Driver
Transit System
Chillicothe , OH
04.2019 - 07.2021
- Operates motor vehicle in provision of public transit services in compliance with all applicable DOT, federal,
- State, local, and system regulations and policies, and ensures safe and timely transportation of all passengers
- Passengers, including assistance during vehicle evacuation, as necessary
- Boards and disembarks passengers, including those using common wheelchairs or other mobility devices, requiring
- Use of lift equipment and securement systems according to system's policies and procedures in order to ensure safety of all passengers
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Executed fare transactions to guarantee accurate revenue collection and compliance with regulations.
- Conducted efficient cargo transfers to maintain route schedules.
- Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Transit Operation's Manager
Community Action of Pike County
Waverly , OH
04.2016 - 02.2019
- Oversaw daily activities and ensured smooth operation of the transit system.
- Developed and implemented performance improvement strategies to elevate service quality.
- Led projects and analyzed data to identify opportunities for improvement.
- Managed 20-30 daily calls to address customer inquiries and concerns, enhancing customer engagement.
- Resolved service issues, contributing to increased customer satisfaction.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Managed the completion of all CSBG forms and purchase orders.
Vehicle Maintenance Supervisor
COMMUNITY ACTION COMMITTEE OF PIKE COUNTY PIKETON
Waverly , OHIO
02.2014 - 04.2016
- Oversaw daily operations and activities of transit system, ensuring smooth functionality and service reliability.
- Managed efficient teams of up to 12 employees.
- Organized maintenance schedules to improve system performance and reduce downtime.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members
- Optimized supply levels to keep stock within ideal parameters for expected needs
- Responsible for scheduling riders for public transportation services throughout service area
- Completed CSBG forms, managed purchase orders, and coordinated customer appointments to enhance service delivery.
- Conducted building maintenance and resolved IT issues.
Transit Bus Driver
Community Action Committee Of Pike County
Piketon, OH
06.2003 - 02.2014
- Operates motor vehicle in provision of public transit services in compliance with all applicable DOT, federal,
- State, local, and system regulations and policies, and ensures safe and timely transportation of all passengers
- Boards and disembarks passengers, including those using common wheelchairs or other mobility devices, requiring
- Use of lift equipment and securement systems according to system's policies and procedures in order to ensure safety of all passengers
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
- Operated with safety and skill to avoid accidents and delays.
- Informed passengers about area attractions and facility amenities to improve travel experience.
- Ensured proper fare collection to maintain revenue integrity for transit services.
- Conducted efficient cargo transfers to maintain route schedules.
- Passengers, including assistance during vehicle evacuation, as necessary
Education
Certificate of Completion - industry
PIKE COUNTY CAREER TECHNOLOGY CENTER WAVERLY
Piketon, OH01-1996
Diploma -
WAVERLY HIGH SCHOOL
WAVERLY, OHIO01-1996
Skills
- Class B CDL
- CDL endorsements
- Commercial driver's license
- Hazardous materials endorsement
- Vehicle operation
- Route planning
- Cargo securement
- Loading and unloading
- Delivery documentation
- Preventive Maintenance
- Product Inspections
- Vehicle inspection expertise
- Accurate record keeping
- Safety compliance
- Traffic laws
- Efficient driving
- Fuel-efficient driving
- Defensive driving techniques
- GPS navigation systems
- Two-way radio operation
- Dispatch communication
- Emergency coordination
- Inventory management
- Client relationship management
- Customer service
- Time management
- Planning and Coordination
- Schedule Coordination
- Supervisory experience
- Mechanical troubleshooting
- Document management
- Till counting
- Vehicle logs
- Local routes
- Load securement
- Vehicle supplies
- Vehicle supplies
Timeline
Bulk Driver
AmeriGas Propane
02.2022 - Current
Mechanic
Transit System
07.2021 - 02.2022
Village Safety Director
Waverly Village
01.2021 - 04.2022
Transit Driver
Transit System
04.2019 - 07.2021
Transit Operation's Manager
Community Action of Pike County
04.2016 - 02.2019
Vehicle Maintenance Supervisor
COMMUNITY ACTION COMMITTEE OF PIKE COUNTY PIKETON
02.2014 - 04.2016
Dispatcher
WAVERLY POLICE DEPARTMENT WAVERLY
09.2005 - 11.2023
Transit Bus Driver
Community Action Committee Of Pike County
06.2003 - 02.2014
Certificate of Completion - industry
PIKE COUNTY CAREER TECHNOLOGY CENTER WAVERLY
Diploma -
WAVERLY HIGH SCHOOL