Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allene Mullen

Northridge,CA

Summary

Compassionate and highly skilled Registered Nurse with over a decade of diverse healthcare experience spanning emergency, urgent care, psychiatric, and administrative settings. Proven ability to deliver high-quality, patient-centered care across all age groups in fast-paced environments. Demonstrated leadership in supervising clinical teams, mentoring new staff, and managing complex workflows. Adept in the use of Epic, Cerner, and Medhost EHR systems, with a strong foundation in triage, critical care procedures, and interdisciplinary collaboration. Known for exceptional communication, adaptability, and commitment to improving patient outcomes.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Clinical Specialty – Urgent Care RN

Providence Facey
03.2020 - Current
  • Provide high-quality nursing care in a fast-paced, high-acuity urgent care setting serving pediatric to geriatric patients
  • Administer IV infusions and assist with in-house lab and radiology services
  • Delivered exceptional care during the COVID-19 surge, managing extremely high patient volumes with composure and compassion
  • Precepted and mentored new clinical staff, including RNs, LVNs, and medical assistants
  • Collaborate closely with interdisciplinary teams to ensure efficient and effective patient care
  • Recognized for outstanding teamwork and adaptability in a rapidly evolving healthcare environment

Nursing Supervisor

Providence Facey
09.2018 - 03.2020
  • Supervised licensed and back office staff across Internal Medicine, Pediatrics, Lab, and Radiology departments
  • Collaborated with clinic managers and physicians to improve staff engagement and drive optimal patient outcomes
  • Performed daily telephone triage to assess patient needs and determine appropriate care pathways
  • Ensured efficient clinic operations and high-quality patient care in a fast-paced, multidisciplinary environment

Emergency Room RN / Psychiatric Intervention Team RN

Cox Health
01.2015 - 06.2018
  • Delivered exceptional care to patients across pediatric to geriatric populations, addressing both basic and critical needs
  • Completed a 4-month internship in a Level 1 Trauma Center
  • Obtained and utilized TNCC, NIHSS, ACLS, and PALS certifications to enhance level of care
  • Assessed all psychiatric emergency patients in the ER to determine placement and support needs
  • Collaborated with physicians to develop individualized treatment plans and achieve patient care goals
  • Ensured staff and patient safety by implementing and upholding safety protocols in a high-volume psychiatric facility

Bookkeeper / Office Manager

Wozniak & Mullen
12.2004 - 12.2014
  • Managed bookkeeping operations using QuickBooks and Quicken
  • Oversaw daily office operations, including scheduling for employees and clients
  • Handled local and long-distance client communications and relationships
  • Maintained inventory and supply levels for the office
  • Organized and filed income tax returns
  • Proficient in Microsoft Word and general office software

Education

Bachelor of Science - Nursing

Cox College School of Nursing
Springfield, MO
12.2014

Skills

  • Emergency & Urgent Care Nursing (Pediatric to Geriatric)
  • IV Infusions, Lab & Radiology Coordination
  • Triage & Rapid Patient Assessment
  • Infection Control & Patient Safety Protocols
  • EHR Systems: Epic, Cerner, Medhost
  • Precepting & Mentoring New Clinical Staff
  • Patient & Family Education
  • COVID-19 Response & High-Volume Care
  • Staff Supervision & Scheduling
  • Interdisciplinary Team Collaboration
  • Office & Inventory Management
  • Client Relations & Communication
  • Telephone Triage
  • Proficient in Microsoft Word, QuickBooks, Quicken
  • Certifications & Regulatory
  • Skilled in Documentation & Regulatory Reporting

Certification

  • Registered Nurse (RN) – State of California, License #95162619 (Expires July 2027)
  • ACLS (Advanced Cardiovascular Life Support) – Expires April 2026
  • BLS (Basic Life Support) – Expires October 2025

Timeline

Clinical Specialty – Urgent Care RN

Providence Facey
03.2020 - Current

Nursing Supervisor

Providence Facey
09.2018 - 03.2020

Emergency Room RN / Psychiatric Intervention Team RN

Cox Health
01.2015 - 06.2018

Bookkeeper / Office Manager

Wozniak & Mullen
12.2004 - 12.2014

Bachelor of Science - Nursing

Cox College School of Nursing

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