Allen R. Stevens
Elmhurst,New York
Summary
Director
Overview
100
100
years of professional experience
Work History
Adjunct Professor of Sociology
York College, CUNY
01.2004 - Current
- Taught:
- Race and Ethnicity, Urban Sociology, Human Resources Management and Training, Research Methods, Complex Organizations, Industrial Sociology, and Introduction to Sociology
- Capabilities: presentation of complex information in understandable forms; comfortably teach a very diverse urban population from multicultural backgrounds having wide range of educational skills
- Skills: research, data analysis, write grant proposals, write manuals, write curricula, policy analysis, political-economic analysis, organizational analysis, administrative and management analyses, and market analysis
- York College, CUNY, Jamaica
Director
Learning Institute For Employability| LIFE, Inc.
01.1994 - Current
- Of Not-For-Profit,
- Duties: to perform general administration and management of organization designed to serve the public good
- Responsibilities: to promote excellence in social and public services through learning and practice
- Founded the Learning Institute For Employability, wrote its: articles of incorporation, mission statement, by-laws, job designs, job descriptions, and job specifications
- Conducted longitudinal, ethnographic research resulting in the following publications: “Society and Me, Understanding Myself to Live My Best Life” “Drive For-Hire, How to Make the Most Money Safely” “Workshop for Case Workers Employed at Homeless Shelters” “Homeless Services Cultural Competency” “Shelter Case Manager Training, A Performance Centered, Client Focused Approach To Rapid Rehousing” “New York City Taxicab Customers Guide, Read This, Then Ride” “Taxicab Driving: How to Make the Most Money and Stay Safe”
- Skills: organizational analysis, policy analysis, market analysis, research, training, proposal writing, administrative, managerial, and interpersonal.
Adjunct Professor of Sociology
La Guardia Community College, CUNY
01.1987 - Current
- College
- Courses taught: History of Race and Racism, Sociology of the Black Community, Urban Sociology, Complex Organizations, Sociology of the Family, Entrepreneurship and Small Business Management, Introduction To Sociology
- Capabilities: presentation of complex information in understandable forms; comfortably teach a very diverse urban population from multicultural backgrounds having wide range of educational skills
- Skills: research and write grant proposals, interpersonal, student advisement, presentation, political and economic analysis, organizational analysis, management analysis, administrative analysis, and policy analysis
- LaGuardia Community College, CUNY, LIC
Assistant Director
City Of New Department Of Homeless Services
01.2017 - 01.2019
- Oversaw shelter operations, social services, and housing placements, managed time and leave and disciplinary actions, trained staff, staff certifications were current, and Formulated and implemented approach that consistently surpassed standards for periodic inspections of shelter and social services by both New York City and New York State., for Families
- Formulated and implemented approach that consistently surpassed standards for periodic inspections of shelter and social services by both New York City and New York State
- Formulated and implemented systematic and integrated team approach to both case management and rapidly rehousing families, and wrote and conducted two workshops
- Firstly, “Homeless Services Cultural Competency” workshop, which is designed to transform homeless services personnel into a homeless shelter service team
- Secondly, “Society and Me: Understanding Myself to Live My Best Life,” workshop for homeless adolescents to better understand the implications social media’s influence on their lives
- Responsibilities: to support director in maintaining a safe, secure, highly productive shelter environment, ensured shelter budgetary compliance, oversaw shelter operations and social services, managed time and leave, ensured staff certifications were current, trained employees, conducted task and standards reviews and job performance evaluations, and jointly oversaw case reviews
- City of New York, Services, Jamaica Family Residence
Senior Case Manager
City Of New Department Of Homeless Services
01.2012 - 01.2017
- Homeless Residence for Families
- Responsibilities: case management and counseling of families, adults, adolescents, and other case workers
- Constructed independent living plans for families and family members
- Referred clients to psychological, medical, educational, employment and other therapeutic services
- I wrote for clients, letters, resumes, educational plans, career plans, and business plans
- My social services achievements: created, wrote and conducted workshops for and “Homeless Shelter Case Manager Training: A Performance Centered, Client Focused Approach To Rapid Rehousing.” City
Case Manager/ Recruiter
City Of New Department Of Homeless Services
01.2005 - 01.2011
- At a substance abuse recovery residence for homeless men
- Reorganized and improved quality of client admissions by 90% through social science based recruitment methods, evaluation and screening procedures; increased social services productivity by 50% through administrative improvements during a 24% decrease in case management staffing, and improved means for securing suitable housing placements by 70% through training of housing specialist in how to research, develop, and obtain suitable housing resources for clients in substance recovery
- Duties: counseled clients, referred clients for services: substance abuse, mental health, medical, dental, and employment
- Compelled client compliance with residence rules and regulations; managed unmotivated clients to enroll in work skills programs; effectively applied knowledge of New York State penal and Federal constitutional laws, and trained staff on Equal Employment Opportunity Commission (EEOC) policies
- Skills: organizational, managerial, communication, interpersonal, multicultural population engagement, team building, sociotherapeutic methods, and case management
- City of New
Assistant Superintendent
City Of New Department Of Homeless Services
01.2002 - 01.2005
- At a 350 bed assessment center for homeless men
- Sufficiently reduced intra-unit and inter-unit staff conflict, and raised productivity by 40% through team approach to shift operations; supervised multilevel staff of professional and lay personnel, which included: social services, medical services, food services, and maintenance services, recreational services, and onsite police services
- Eliminated client property inventory shrinkage, ensured safety and security of all staff, clients, and visitors
- Represented assessment center at local community board meetings in order to maintain good public relations with community
- Skills: managerial, fire safety coordination, and legal analysis, to ensure the appropriate application of: NYS Penal and Federal Constitutional laws, and EEOC policies, court mandates; policies and procedures of NYC Department of Homeless Services; support policies, rules, and regulations of: New York State Department of Social Services, New York City Departments of: Health, Fire and Police of the City of New York
Education
Master of Philosophy - Urban Sociology
Graduate School University Center, CUNY
New York, NYMaster of Public Administration - Administrative Science And Policy Analysis And Human Resources Nd Personnel Development
John Jay College of Criminal Justice, CUNY
New York, NYBaccalaureate of Science of Criminal Justice - Social Deviance, Juvenile Delinquency and Law
John Jay College of Criminal Justice, CUNY
Trainer of Trainers New York State Office of Alcoholism - undefined
and Substance Abuse Services
Skills
- Computer Skills:
- CARES, ACCESS, MS OFFICE, BLACKBOARD, SPSS
Timeline
Assistant Director
City Of New Department Of Homeless Services
01.2017 - 01.2019
Senior Case Manager
City Of New Department Of Homeless Services
01.2012 - 01.2017
Case Manager/ Recruiter
City Of New Department Of Homeless Services
01.2005 - 01.2011
Adjunct Professor of Sociology
York College, CUNY
01.2004 - Current
Assistant Superintendent
City Of New Department Of Homeless Services
01.2002 - 01.2005
Director
Learning Institute For Employability| LIFE, Inc.
01.1994 - Current
Adjunct Professor of Sociology
La Guardia Community College, CUNY
01.1987 - Current
Master of Philosophy - Urban Sociology
Graduate School University Center, CUNY
Master of Public Administration - Administrative Science And Policy Analysis And Human Resources Nd Personnel Development
John Jay College of Criminal Justice, CUNY
Baccalaureate of Science of Criminal Justice - Social Deviance, Juvenile Delinquency and Law
John Jay College of Criminal Justice, CUNY
Trainer of Trainers New York State Office of Alcoholism - undefined
and Substance Abuse Services
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