SARAH J. ALLEN
Intermediate Typist Clerk
Torrance,CA
Overview
3
3
years of professional experience
Work History
Intermediate Typist Clerk
Los Angeles County Probation Department
Los Angeles, California
06.2026 - Current
- Processed and prepared case files for review by management and probation officers.
- Assembled case data while ensuring accuracy for client onboarding procedure.
- Attended training associated with role to improve skills and gain additional certification of DOJ systems.
- Served as a point of contact for logging errors, resets, and solutions with Kiosk machines.
- Conduct maintenance and troubleshoot diverse office equipment such as printers, scanners, desktops, kiosks, and telephones.
- Assisted roughly 60 clients in managing appointment schedules, conducting check-ins, and addressing telephone inquiries daily.
- Compiled and organized data into weekly/daily reports regarding clientele volume and report statuses.
- Verifying and updating case data to ensure accuracy in departmental databases.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Adult Assignment Clerk / Secretary
Los Angeles County Probation Department (AppleOne)
Long Beach, CA
02.2025 - 05.2026
- Enhanced office organization with regular maintenance and auditing of files and records.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Performed secretarial responsibilities such as reporting and maintaining accurate attendance records, organizing statistical reports for various area offices.
- Updating databases to ensure accuracy of issued court documents such as bench warrants, file locations, and various statuses.
- Supported team members in achieving individual goals by providing guidance on assignment requirements and expectations.
- Processed incoming assignments such as court orders, reports, and documents for probation officers and admin ensuring timely distribution of caseloads.
- Maintained accurate records of case files using department-specific software systems.
Secretary
Los Angeles County Probation Department (AppleOne)
Los Angeles, California
02.2024 - 02.2025
- Proficient in office software (Microsoft Office Suite, Google Workspace, Adobe Acrobat) for documentation and correspondence.
- Strong communication skills, both written and verbal, demonstrated through effective correspondence with clients and colleagues.
- Experience in handling phone calls, emails, and inquiries in a professional manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Write, generate, and distribute various reports such as attendance and different criminal justice reports.
- Process and distribute mail throughout office.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Fullerton05-2024
Skills
- Administrative support
- Administrative tasks
- File maintenance
- Analytical Skills
- Data entry proficiency
- Document management
- Calendar management
- Deadline oriented
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
- Adaptability and flexibility
- Organizational skills
- Attention to detail
Timeline
Intermediate Typist Clerk
Los Angeles County Probation Department
06.2026 - Current
Adult Assignment Clerk / Secretary
Los Angeles County Probation Department (AppleOne)
02.2025 - 05.2026
Secretary
Los Angeles County Probation Department (AppleOne)
02.2024 - 02.2025
Bachelor of Arts - Criminal Justice
California State University, Fullerton