Dedicated and compassionate Licensed Practical Nurse with extensive experience in sample collection, blood draw, IV insertion and infection control. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. History of interfacing seamlessly with doctors, specialized support services, patients and visiting families.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Automotive Service Writer
Clarke Power Servics
Tupelo , MS
08.2022 - 01.2024
Managed incoming calls efficiently by providing timely responses or directing them accordingly.
Provided time and cost estimates for proposed service to gain customer authorization.
Documented service information in system within client profiles and updated repair status.
Observed and managed repair time to accelerate return of vehicle to customer.
Inspected vehicles to determine necessary maintenance or repair needs.
Called customers to schedule vehicle inspections, recall work and preventive maintenance.
Entered mechanics' time into system, communicated completed work to customers and closed service work orders.
Scheduled repair work by assigning tasks to mechanics based on skills and availability.
Researched vehicle maintenance history to determine maintenance needs.
Scheduled appointments for service and repairs.
Recorded customer information, vehicle mileage, and details of services performed.
Created service order requests by documenting customer complaints and repair needs in work orders.
Organized documents related to vehicle servicing or repairs.
Provided cost estimates for labor and parts based on customer needs.
Processed invoices for payment and checked warranties for coverage eligibility.
Advised customers on proper care and preventive maintenance of their vehicles.
Assisted mechanics with diagnosing complex mechanical problems using computerized diagnostic equipment.
Ordered parts from suppliers as needed.
Ensured all safety protocols were strictly adhered to within the shop environment.
Reduced vehicle repair time by checking parts inventory to confirm availability or order specific parts.
Resolved customer complaints in an efficient manner while maintaining high levels of professionalism.
Worked closely with the service department personnel to coordinate daily activities.
Maintained accurate records of customer transactions including payments received.
Reviewed work orders with technicians to ensure accuracy of services provided.
Explained repair procedures and pricing options to customers in a clear manner.
Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
Consulted with customers regarding needs and addressed concerns.
Tracked job status by entering work orders and change orders into [Software] database.
Heavy Equipment Mechanic
Lyle Machinery
Columbus, MS
02.2021 - 07.2022
Repaired engines, transmissions, hydraulic systems, brakes, and other components of heavy machinery.
Performed routine preventative maintenance on heavy equipment including oil changes, lubrication of parts, and engine tune-ups.
Replaced worn out parts such as hoses, belts, bearings and seals.
Maintained and repaired heavy equipment such as bulldozers, cranes, graders, excavators, and loaders.
Operated various types of construction equipment in order to determine necessary repairs or modifications needed.
Troubleshot electrical systems on heavy machinery.
Assisted technicians with complex repair tasks when needed.
Kept accurate records of all machine and equipment repair work that had been performed.
Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
Disassembled equipment using hand tools and hoists to begin repair work.
Read and interpreted technical details such as schematics, manuals and drawings.
Tested repaired machines for proper operation before returning them to service.
Performed preventative maintenance on wide variety of automotive, road construction and other heavy equipment.
Adjusted, repaired and overhauled work on automotive and heavy equipment.
Installed new equipment according to manufacturer's specifications.
Inspected cranes, bulldozers and other heavy equipment to drive proper performance.
Inspected machines for safety issues prior to operation by operators or customers.
Overhauled hydraulic lifts and steered assemblies on motor graders and tractors.
Adjusted operational settings to ensure proper performance of the machinery.
Reviewed technical manuals in order to remain current with changing technology.
Maintained records of time and materials used on job to foster accurate invoicing.
Troubleshot and diagnosed issues with heavy equipment systems.
Completed regular installations of new equipment parts.
Documented repair work performed on mobile equipment via electronic and written service reports.
Completed standard inspections to assess wear and damage to vehicles.
Operated test meters and soldering equipment to replace electrical components and wiring.
Communicated project status to management and customers and mentored newer mechanics in best practices.
Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
Shop Manager
Loves Tire Care
Columbus , MS
04.2013 - 02.2021
Monitored staff performance and provided feedback and guidance as necessary.
Supervised daily operations by establishing procedures and monitoring team performance.
Developed and implemented procedures for the efficient operation of the shop.
Maintained high standards of customer service throughout the store.
Managed daily operations including opening and closing procedures, cash handling and banking activities.
Guided team to consistently achieve daily, weekly and monthly production goals.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Taught junior employees proactive strategies to meet operational and sales goals.
Resolved customer complaints promptly and professionally.
Responded to customer inquiries in a timely manner.
Connected with customers to provide assistance and collect feedback to optimize operations.
Oversaw the recruitment, training and development of new staff members.
Built and maintained sound business relationships with vendors and suppliers.
Conducted regular stock takes to ensure accurate inventory records.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Tracked stock levels on a regular basis to avoid out-of-stock situations.
Facilitated prompt resolution of customer problems and complaints.
Implemented strategies to increase sales and profitability of the shop.
Enforced company policies regarding employee conduct, attendance, dress code.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Performed monthly audits of store operations.
Ensured compliance with all relevant health, safety and security regulations.
Analyzed sales data to identify trends in consumer behavior.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
Scheduled staff shifts according to business needs.
Improved cost control and staff efficiency to maximize profitability.
Examined supply and raw material levels to determine shortages and make necessary adjustments.
Organized and updated schedules to optimize coverage for expected customer demands.
Reviewed financial reports and took corrective action when needed.
Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Prepared staff work schedules and assigned team members to specific duties.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
LPN Office Nurse
Pain Managment
Tupelo, MS
02.2012 - 03.2013
Assisted physicians during office procedures by preparing exam rooms and sterilizing instruments.
Recorded patient information in electronic medical records system accurately and efficiently.
Prepared specimens for laboratory analysis by labeling correctly according to policies.
Organized medical supplies and equipment to maintain a safe and efficient work environment.
Documented all treatments given in accordance with established guidelines.
Coordinated with other healthcare professionals to ensure optimal patient outcomes.
Conducted physical assessments of patients, such as measuring vital signs, height, weight.
Provided education and counseling on health-related topics to patients and their families.
Utilized various computer software programs proficiently in order to document patient data.
Reviewed lab results for accuracy prior to delivering them to the physician.
Ensured that all forms were completed accurately before submitting them for processing.
Provided emotional support to both patients and their families in times of need.
Collaborated with colleagues to develop treatment plans tailored to individual needs of each patient.
Responded to routine patient inquiries, assessed patient needs, conferred with physician regarding care plan and assisted physician with sensitive components of examinations.
Reviewed patient chart information before visit, ordered necessary laboratory tests, escorted patient to examination room, obtained vital signs and conducted interview to update records.
Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
Documented patient medical histories, current symptoms and vitals.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Observed strict confidentiality and safeguarded all patient-related information.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Answered patients' calls to determine how to assist.
Measured and recorded patient height, weight and other vital signs.
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Communicated with patients with compassion while keeping medical information private.
Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
LPN
Millcreek of Pontotoc
Pontotoc, MS
06.2006 - 07.2012
Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
Administered medications orally, intramuscularly depending on the prescription given by the doctor.
Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
Ensured that all medications were administered accurately and on time as prescribed by the physician.
Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
Maintained accurate medical records of each patient's health condition.
Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
Provided direct physical and emotional support to patients and their families.
Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
Assessed patient needs through interviews and physical examinations while adhering to safety standards.
Observed, charted, and reported developments in patient health condition in [Number]-bed hospital.
Evaluated effectiveness of interventions implemented based on patient responses or feedback from family members.
Collected and documented vital signs to track current patient conditions.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
Interviewed patients to obtain medical history.
Applied interventions to progress patients toward wellness and address maintenance of wellness.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Administered medications and therapies in accordance with physicians orders.
Documented patient medical histories, current symptoms and vitals.
Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Observed strict confidentiality and safeguarded all patient-related information.
Answered patients' calls to determine how to assist.
Measured and recorded patient height, weight and other vital signs.
Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Communicated with patients with compassion while keeping medical information private.
Collected blood, urine or sputum from patients to perform routine laboratory tests.
Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Monitored infection control procedures to verify facility-wide health and safety.
LVN Floor Nurse
Cedars Health Care Center
Tupelo, MS
05.2010 - 02.2012
Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
Administered medications orally, intramuscularly depending on the prescription given by the doctor.
Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
Ensured that all medications were administered accurately and on time as prescribed by the physician.
Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
Maintained accurate medical records of each patient's health condition.
Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
Provided direct physical and emotional support to patients and their families.
Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
Assessed patient needs through interviews and physical examinations while adhering to safety standards.
Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
Educated staff members regarding infection control protocols or best practices when caring for a particular type of illness or injury.
Evaluated effectiveness of interventions implemented based on patient responses or feedback from family members.
Collected and documented vital signs to track current patient conditions.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Answered patient and family questions to educate on optimal treatment procedures.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Used sterile techniques to prepare patients for procedures.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
Coordinated with doctors and registered nurses to develop care plans for patients.
Interviewed patients to obtain medical history.
Applied interventions to progress patients toward wellness and address maintenance of wellness.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Administered medications and therapies in accordance with physicians orders.
Documented patient medical histories, current symptoms and vitals.
Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Observed strict confidentiality and safeguarded all patient-related information.
Answered patients' calls to determine how to assist.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Measured and recorded patient height, weight and other vital signs.
Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
Prepared patients for examinations, tests or treatments and explained procedures.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Communicated with patients with compassion while keeping medical information private.
Collected blood, urine or sputum from patients to perform routine laboratory tests.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Evaluated nursing intervention outcomes by conferring with other healthcare team members.
Monitored infection control procedures to verify facility-wide health and safety.
LVN Floor Nurse
U.S. Army Medical Command
Washington DC, District Of Columbia
10.2000 - 12.2004
Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
Ensured that all medications were administered accurately and on time as prescribed by the physician.
Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
Maintained accurate medical records of each patient's health condition.
Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
Provided direct physical and emotional support to patients and their families.
Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
Participated in educational programs to keep up-to-date on new developments in nursing practice.
Conducted hourly rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
Assessed patient needs through interviews and physical examinations while adhering to safety standards.
Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
Educated staff members regarding infection control protocols or best practices when caring for a particular type of illness or injury.
Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
Developed individualized plans of care for each patient based on assessment data collected.
Collected and documented vital signs to track current patient conditions.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
Answered patient and family questions to educate on optimal treatment procedures.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Used sterile techniques to prepare patients for procedures.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
Coordinated with doctors and registered nurses to develop care plans for patients.
Interviewed patients to obtain medical history.
Applied interventions to progress patients toward wellness and address maintenance of wellness.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
Sterilized medical equipment and supplies with germicides, sterilizers and autoclaves.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Administered medications and therapies in accordance with physicians orders.
Documented patient medical histories, current symptoms and vitals.
Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Observed strict confidentiality and safeguarded all patient-related information.
Answered patients' calls to determine how to assist.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Measured and recorded patient height, weight and other vital signs.
Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
Prepared patients for examinations, tests or treatments and explained procedures.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Communicated with patients with compassion while keeping medical information private.
Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
Collected blood, urine or sputum from patients to perform routine laboratory tests.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
Evaluated nursing intervention outcomes by conferring with other healthcare team members.
Monitored infection control procedures to verify facility-wide health and safety.
Education
Associate of Science - Practical Nursing
U. S. Army Medical Department Center And School
San Antonio, TX
03-2002
Some College (No Degree) - Nursing
Itawamba Community College
Fulton, MS
Skills
Direct Patient Care
Care Plan Implementation
Medication and IV Administration
Wound Management
Medication Administration
Patient Assessment and Care
Patient Care and Education
Telemetry and Advanced Cardiac Care
Charting Medication Administration
Policy and Procedure Compliance
Clinical Documentation
Critical Care Nursing
Emergency Care
Patient Assessment
Compassionate Care
Certification
LPN License # 320562
Timeline
Automotive Service Writer
Clarke Power Servics
08.2022 - 01.2024
Heavy Equipment Mechanic
Lyle Machinery
02.2021 - 07.2022
Shop Manager
Loves Tire Care
04.2013 - 02.2021
LPN Office Nurse
Pain Managment
02.2012 - 03.2013
LVN Floor Nurse
Cedars Health Care Center
05.2010 - 02.2012
LPN
Millcreek of Pontotoc
06.2006 - 07.2012
LVN Floor Nurse
U.S. Army Medical Command
10.2000 - 12.2004
Associate of Science - Practical Nursing
U. S. Army Medical Department Center And School
Some College (No Degree) - Nursing
Itawamba Community College
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