Dynamic Sales with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
33
33
years of professional experience
Work History
Inside Sales Representative
Reece Supply Company Of Dallas
10.2020 - 04.2024
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Outside Sales Representative
Reece Supply Co Of Dallas
01.2016 - 08.2022
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Exceeded monthly sales targets and quotas consistently.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Attended trade shows and conferences regularly to increase brand visibility.
Collaborated with internal teams to fulfill orders and meet customer needs
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Maintained current knowledge of evolving changes in marketplace.
Independent Sales and Marketing Representative
Bruce & Associates
01.2003 - 01.2016
Assisted customers with product selection based on individual needs and preferences.
Identified gaps in existing marketing materials, spearheading revisions that led to a more cohesive and consistent brand message.
Established strong client relationships through excellent communication and customer service skills.
Collaborated with cross-functional teams to develop innovative product promotions that drove sales growth.
Cultivated lasting partnerships with key industry influencers, leveraging their networks to expand brand awareness.
Organized and attended trade shows, conferences, and networking events to promote company products and services effectively.
Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Developed and maintained strong working relationships with professionals within assigned territory.
Maintained current knowledge of evolving changes in marketplace.
Contributed to event marketing, sales and brand promotion.
Represented Scott Fetzer (France & Westrim), Transco Inc., Excellart Inc, Wagner Industries, Vemtex, Agilight LED and Maxbrite LED.
Outside Sales Representative
Reece Supply Company Of Dallas
01.1993 - 01.2003
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
On Premise Sales Representative
Ben E. Keith
01.1991 - 01.1993
Addressed customer concerns promptly and professionally, resolving issues efficiently while maintaining satisfaction levels.
Boosted brand visibility through strategic placement of promotional materials in high-traffic areas.
Served as a knowledgeable resource for customers by staying current on industry trends and product offerings.
Developed territory management plans to optimize time allocation and maximize sales results.
Education
Master of Science - Animal Sciences
Texas A&M University
College Station, TX
12.1985
Bachelor of Science - Animal Science And Economics
Texas A&M University
College Station, TX
12.1983
Skills
Customer Service
Attention to Detail
Exceptional customer service
Product Knowledge
Additional Information
Specialized in Neon, LED, Electrical Problems, Cabinet Manufacturing and Paint Coatings.
Timeline
Inside Sales Representative
Reece Supply Company Of Dallas
10.2020 - 04.2024
Outside Sales Representative
Reece Supply Co Of Dallas
01.2016 - 08.2022
Independent Sales and Marketing Representative
Bruce & Associates
01.2003 - 01.2016
Outside Sales Representative
Reece Supply Company Of Dallas
01.1993 - 01.2003
On Premise Sales Representative
Ben E. Keith
01.1991 - 01.1993
Master of Science - Animal Sciences
Texas A&M University
Bachelor of Science - Animal Science And Economics
Texas A&M University
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