Allessia Broccoli
Trenton,NJ
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer focused environment.
Overview
11
11
years of professional experience
Work History
Bartender, Host, Server
Carluccis Waterfront
Mount Laurel, New Jersey
01.2019 - Current
- Adhered to safety protocols while handling sharp tools and hazardous chemicals.
- Checked identification cards to verify age before serving alcoholic beverages.
- Organized inventory of supplies, including cups, napkins, and straws, in storeroom.
- Managed cash drawer at shift end, ensuring accuracy in funds received.
- Trained new bartenders in drink preparation and upselling techniques.
- Collaborated closely with team members to deliver high-quality customer service.
- Processed payments accurately and efficiently using POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Answered telephone to provide dining information and take reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Medical Assistant
Kennedy Health System
Cherry Hill, NJ
07.2016 - 01.2018
- Provided assistance to medical staff in performing minor surgical procedures.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Retail Sales Associate
Bayards chocolate House
Cherry Hill
03.2014 - 04.2019
- Processed returned merchandise according to company policies.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted in training new employees on proper use of equipment and safety protocols.
Education
Associate of Applied Science - Health Sciences
Salem Community College
Penns Grove, NJ12-2019
Criminal Justice
Rowan College At Burlington County
Mount Laurel, NJ11-2026
Skills
- Efficient payment processing
- Consistent and accountable
- Effective solution development
- Health code adherence
- Strong organizational proficiency
- Customer service and support
- Data entry and inventory management
- Effective written communication
- Customer-focused approach
- Collaborative teamwork
Languages
Spanish
Limited Working
Timeline
Bartender, Host, Server
Carluccis Waterfront
01.2019 - Current
Medical Assistant
Kennedy Health System
07.2016 - 01.2018
Retail Sales Associate
Bayards chocolate House
03.2014 - 04.2019
Associate of Applied Science - Health Sciences
Salem Community College
Criminal Justice
Rowan College At Burlington County