Dedicated Banking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Branch Banker
PNC Bank
Kountze, TX
07.2017 - Current
Opened new accounts and made changes to existing accounts.
Helped customers prepare documents required to complete transactions and process requests.
Investigated and resolved account issues by offering applicable options to customers.
Presented products and services to customers using in-depth knowledge to answer questions.
Supported tellers by processing transactions involving money orders, cashiers checks and payments.
Conducted cash and key audits for controls and compliance.
Communicated with Branch Operations Manager to inform of quality control checks and findings.
Oversaw branch operations and workflow for consistency.
Field Service Representative
Hallmark Gold Crown
SILSBEE, TX
09.2016 - 07.2017
Operated computer system, hand-held inventory control device and calculator to perform daily operations.
Planned and scheduled projects and directly performed installations.
Managed order availability by keeping detailed records.
Updated pricing and signage to complete product displays and educate customers.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Inspected merchandise for quality and arranged proper display location on floor.
Established strong vendor relationships to maintain and support business.
Showing Coordinator
MyOpenHouse.com
SILSBEE, TX
04.2015 - 07.2016
Maintained master schedule and set up appointments.
Prepared purchase agreements and disclosures and used DocuSign to complete paperwork.
Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed calendars to strategically coordinate meetings, appointments and events.
Maintained connections with clients to encourage repeat business and referrals.
Used MLS and other realtor databases to find properties for clients.
Store Manager
The Children's Place
Nederland, TX
08.2011 - 02.2012
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Developed new store location from ground up by hiring and training efficient team.
International Trade Specialist at PNC Bank, Pittsburgh National Corporation BankInternational Trade Specialist at PNC Bank, Pittsburgh National Corporation Bank